♥♥♥♥er on clash of clan account

[Supermann]

Hello from germany,
we have a problem with an H.A.C.K.E.R on the Game.
Please help us.
Supercell please contact us

supermann 

[LaughingPanda3]

Ummm. They need WAY more details on this...
First do something like:....
ScreenShot there base and stuff.
Post on forums or their Facebook page.
I don't believe that there are any h.a.c.k.e.r.s on COC btw :\
Welcome to the forums?

[Supermann]

Hello an thanks,
The H.A.C.K.E.R is going on the Game .He is going over the gamecenter.
we make a New passwort And New appleID.nothing going .
He make 205 wallbreaker.stop/ started upgrads.
building Walls with gold And many more.and loos pokis.
my son ist unhappy.
im Not Facebook
Supermann

[LaughingPanda3]

Ok, I think the best they could do for you is check a post from a Mod named twister, when i find it i will show you, but in short-
Have you ever signed in on your Gamecenter on another Idevice? Do you have any children/siblings/family members that may be secretly on your device?
I dont think they can ♥♥♥♥ YOUR ACCOUNT. So they must have acsessed your village through-out GAMECENTER.
But yeah, I am not a staff and cannot really help you, but supply you with the information i know Hope it gets fixed soon and if it keeps happening, Write a personal message to any of the staff or mods (green names) that you may see about the problem

[LaughingPanda3]

And, just so you are clear,
IT IS IMPOSSIBLE to H.A.C.K CoC,
You may have a jail broken device, still won't matter on Coc.
They may have details to your account or access personaly to you device (physically) but they can't actually get into your game and change your name, make you have infinite resources ect.

[Supermann]

Thanks for the info.
Nobody from the Family play the Game Secret .
Hopefully, member of cell signals To me a contact And help us
thanks a lot
supermann

[Daddy]

OP 99% of the time when GC is used to recover the players account in this way it is because the gamer has given someone his password.

That being said this is a matter for support. If you can access the game, it is strongly suggested that you use the in-game feature "Send Feedback" to contact our support. If you do so, please do not edit the subject-line as it contains your player ID. If you cannot enter the game, please email our support directly and provide them with your Game Center name and/or Facebook profile link, in-game name and also which clan you belong to (if you belong to one). You can contact support at: clashofclans.feedback@supercell.net

[WackJack]

♥♥♥♥ing on COC is impossible due to the online server. GC probaly got mixed up

[twister]

Thanks for the info.
Nobody from the Family play the Game Secret .
Hopefully, member of cell signals To me a contact And help us
thanks a lot
supermann

Like Daddy said, use the in-game reporting or e-mail them directly at: clashofclans.feedback@supercell.net

I know there are not a lot of options once another device has your game on it. Below is my standard reply to h@ck posts, good info for future reference. Good luck with support.

----


I know of NO-NONE-ZERO cases of anyone actually h@cking Apple's Gamecenter to get to a Clash of Clans village.

A few facts/misconceptions:

Supercell only supports one account per device. Apple considers an iOS device to be a single user device. If a village is authorized to it (either by starting a game, or loading it via gamecenter) it is permanently authorized to that device. The Gamecenter password is only needed the very first time you load the game. Once a device "Owns" the game, changing the Gamecenter password, logging out of gamecenter, even deleting the app doesn't remove your game from that device. If you sell or trade your iOS device, doing a factory reset is the only way to ensure the next user can not play your game. If you authorize your game to someone else's device, even a factory reset may not remove it, as they can do an iCloud or iTunes backup/restore of their device to include your village.

Gamecenter in relation to Clash of Clans is designed to attach YOUR village from YOUR device to allow you to move YOUR village to a new device YOU own. It is not an authentication method to log into and out of different devices, it's a transfer mechanism. You should never load your village onto a device you do not control. Once a village is loaded onto a device, it is permanently authorized and playable from there. Neither Apple, nor Supercell can remove a village from a device which was properly loaded at one point. It is not legally or technically possible. Once a device is authorized, the device can not be blocked or restricted.

Morale of the story is NEVER load your village on a device not owned/controlled by you, allow someone else to log onto your device with a different Gamecenter, or give out your Gamecenter account info to anyone.

So, knowing the above, 100% of the time folks claim to be h@cked, or someone is playing their game, it boils down to:

A) a family member plays on the iOS device without you knowing it
B) you gave your gamecenter password to a friend who used it to load your game
C) you gave your gamecenter password to one of those 3rd party gem sites
D) you logged onto a friends iOS device to play at one point, thinking logging out of gamecenter or deleting the app will prevent them from playing it (it doesn't)
E) you sold/traded/gave away an iOS device you had once played the game on without doing a factory reset and they still have access to your CoC village.
F) a friend logged in with a clean gamecenter answered the prompts and transferred your village to their GC, and loaded it on their device later

If it's your little brother playing, it's easy to solve, if it's an ex-best friend who can now play your game, there are not a lot of options.