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Thread: ♥♥♥♥♥ SUPERCELL AND IN GAME SUPPORT/KEEP MESSAGING FOR 7 DAYS!!!! Screenshots*

  1. #1
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    ♥♥♥♥♥ SUPERCELL AND IN GAME SUPPORT/KEEP MESSAGING FOR 7 DAYS!!!! Screenshots*

    So, I got attacked, not a big deal. If only... Oh wait a second! How come I have 8mil+ of gold and 3 mil+ of elix, but there's more elixir for the attacker to nick!

    http://postimg.org/image/vylye2hk3/

    Not a big difference really, 10k or so, but yet, when there's a 5mil difference in storages, it shouldn't be even close, let alone more available! (mines and collectors were emptied not long before the attack occurred)

    without hesitation I rushed to contact our wonderful in game support, since they've been really helpful (not), but anyway they need to do something for the gems or bread that SC make payments in. And of course attacked the very same screenshots I posted above.

    http://postimg.org/image/69kn4jj6z/

    as you (hopefully) can see I messaged on the 29th of December, the person started checking my attack defence log from the 30th of December. First of all it has no relevance to what happened, second, well it was after I got hit lol Or Supercell know exactly what I'm going to raid the following day and just take it away a day earlier?

    http://postimg.org/image/y5311k7up/

    a very heated answers by myself, didn't check all the facts my supporter gave earlier, and should have, because none of them were correct lol hence me attaching my defence and attack log.

    http://postimg.org/image/8eeqxihjh/

    Now they haven't heard of this issue before and they'll take action ASAP, yup, but by then I was completely out of it, I want an email adress of support, where there's anyone more or less talking/understanding English, not this....

    http://postimg.org/image/ggorc6dcf/

    and now they're all of a sudden familiar with this issue??

    http://postimg.org/image/v77cuk6dz/

    Arrived this morning.

    http://postimg.org/image/v77cuk6dz/

    So, seriously???? Supercell, you not only killed the game with update that only hard core no real life players interested in, you can't even balance it properly. Oh and yes, just for a snack, match up we got yesterday.

    http://postimg.org/image/v8rgzx66t/

  2. #2
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    Oh and yes, they aren't rushed or anything like this.

  3. #3
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    It seems you don't know what "loot cap" means
    8M or 3M you offer the same, you probably had more elixir in your collectors or CC.


    You'd have better luck asking here rather than ingame support
    Last edited by hashtagbene; January 4th, 2016 at 12:03 PM.

  4. #4
    Forum Superstar SLEEKYx16's Avatar
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    Was too painful to continue reading after the third photo. Gotta love it when the person addressing a problem is either unable to understand you or completely incompetent.

    My go to response whenever I'm hit with multiple canned answers is "can I speak with a supervisor please?"
    Last edited by SLEEKYx16; January 4th, 2016 at 12:49 PM.

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  5. #5
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    Quote Originally Posted by hashtagbene View Post
    It seems you don't know what "loot cap" means
    8M or 3M you offer the same, you probably had more elixir in your collectors or CC.
    Are you working for SC in Game support by any chance??? Or you just unable to read??Since I'm not a th3 and surely know what was or wasnt in my cc, anyways screenshots are attached so you can open your eyes and see that there's nothing in my cc, also you can see that I said collectors and mines were emptied. But carry on brown nosing for SC lol
    Last edited by Smarty1; January 4th, 2016 at 12:04 PM.

  6. #6
    Pro Member ShadowMortal's Avatar
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    Quote Originally Posted by hashtagbene View Post
    It seems you don't know what "loot cap" means
    8M or 3M you offer the same, you probably had more elixir in your collectors or CC.
    I was going to say same thing I can spot at least one non maxed gold mine
    Last edited by ShadowMortal; January 4th, 2016 at 12:03 PM.


  7. #7
    New Guy PayOfClans1996's Avatar
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    The last one made my day

  8. #8
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    gotta love automated responses

    Quote Originally Posted by Smarty1 View Post
    So, I got attacked, not a big deal. If only... Oh wait a second! How come I have 8mil+ of gold and 3 mil+ of elix, but there's more elixir for the attacker to nick!

    http://postimg.org/image/vylye2hk3/

    Not a big difference really, 10k or so, but yet, when there's a 5mil difference in storages, it shouldn't be even close, let alone more available! (mines and collectors were emptied not long before the attack occurred)

    without hesitation I rushed to contact our wonderful in game support, since they've been really helpful (not), but anyway they need to do something for the gems or bread that SC make payments in. And of course attacked the very same screenshots I posted above.

    http://postimg.org/image/69kn4jj6z/

    as you (hopefully) can see I messaged on the 29th of December, the person started checking my attack defence log from the 30th of December. First of all it has no relevance to what happened, second, well it was after I got hit lol Or Supercell know exactly what I'm going to raid the following day and just take it away a day earlier?

    http://postimg.org/image/y5311k7up/

    a very heated answers by myself, didn't check all the facts my supporter gave earlier, and should have, because none of them were correct lol hence me attaching my defence and attack log.

    http://postimg.org/image/8eeqxihjh/

    Now they haven't heard of this issue before and they'll take action ASAP, yup, but by then I was completely out of it, I want an email adress of support, where there's anyone more or less talking/understanding English, not this....

    http://postimg.org/image/ggorc6dcf/

    and now they're all of a sudden familiar with this issue??

    http://postimg.org/image/v77cuk6dz/

    Arrived this morning.

    http://postimg.org/image/v77cuk6dz/

    So, seriously???? Supercell, you not only killed the game with update that only hard core no real life players interested in, you can't even balance it properly. Oh and yes, just for a snack, match up we got yesterday.

    http://postimg.org/image/v8rgzx66t/
    sad to know that a company that makes this kinda money cant afford some sort of real customer service. guess thats what you would expect if that company had some sort of fears they would not be in business long term.

  9. #9
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    Clashofclans.wikia.com/Raids

  10. #10
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    Quote Originally Posted by ShadowMortal View Post
    I was going to say same thing I can spot at least one non maxed gold mine
    Very nice, shame you can't spot that I said I emptied them not long before attack. And what did one hold 20k of elix by your logic then? You'd be able to see it then. Fan boys of SC are killing me even more than in game support, go get some more gems😂😂😂😂

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