Sure, they dropped the big update and pre set a fix to the PBT to kick off once X amount of complaints rolled in. Sure, people go on vacation, don't deny that, but this isn't a small shop with 4 employees; they can't all take off and lock the doors. It is an ongoing program that millions of people use each day and it has to be managed.
If they want to take the time to come up with a response or make some tweaks, fine, just say so and stop bandying about the "vacation" line. Think they just want the dust to settle. It is hard for people to abandon their bases after the work they put into them. That's why people keep saying they will leave, rather than simply doing it. Will they shut up and color? If we tweak a thing or two but don't really change anything, will they stop complaining and settle down?



