Where are my christmas trees?

[BlacBabiesUnited]

So i have avoided complaining on the forum since the update, instead trying to solve my problem using the ingame help and support. No luck. So i have been playing for 18 months, and my decorations include last year's christmas tree, last year's halloween things, and all 2015 decorations. I wake up the morning of the update and realize that all my decorations except my cauldrons from 2015 aren't there anymore. I didn't clear them, where did they go? I complain to Supercell in a msg in help and support, and they reply with some stupid copy and paste response that has nothing to do with my question. So i just restate my complaint again so they could actually read what my problem is and actually write me something. This is their response-

Hi Chief,

Thanks for writing in!

I understand that your obstacles were removed. Please be informed that after the new update the old decorations has been removed. Im sorry for any inconvenience that caused to you.

If you have more inquires, feel free to ask away.

Clash on!


AKA



Hi Chief,

Thanks for your money! We dont care about you!

I dont play clash arent i smart!

If you have more questions were too lazy to answer, please get back to us.

Clash on!

-♥♥♥♥♥♥cell



i realize that loosing my decorations is not a huge deal but it really pisses me off that they cant fix this bug, and send me a response that is not true as my alt did not loose its previous decorations.

thanks for reading my rant.

#♥♥♥♥♥♥cell

[JacWhisper]

Screenshots of the communication please. Also, a before/after village pic would be great.

You also made me paranoid and I loaded my clash account to make sure my decorations weren't gone.

[sFoster83]

it's remarkable how they don't even read the first 3 words of any message you send.

[tooterfish]

what ♥♥♥♥ is this??????

[2SmallButts]

Do you have a little brother who can get into the game?