Is SC playing with us while the game burns?

[neil3]

They are giving us nice xmas trees,lots of lovely snow! They also have new vids..finally, they have introduced gem boosts for 1 gem!

What at they havent done is....fix the ♥♥♥♥ update issues and completely ignore the cries of the masses!

wake up sc! Sort things out or the game will be dead and you will be looking for a new job!

[AxionXD]

Adjustment Made DURING Sneak Peeks Based On Feedback

Shields:

• [UPDATED] No shield given if attacker does not deploy at least 1/3rd of a full army.
• [UPDATED] Champion League (all levels): 30 minutes free Village Guard

[NEW] Other Changes:

• All trap rearm costs massively reduced (~75% rearm cost reduction on average of all traps)
• X-Bow reload costs massively reduced (~70% reload cost reduction for all levels)
• Time until you can be attacked after going offline increased from 1 minute to 5 minutes (to help cases of accidentally going offline)

Adjustment Made AFTER Release Based On Feedback

Clashers,

We're going to have a maintenance break on December 17th!

Post-update maintenance patch notes:

• Fixed a bug in the Personal Break system that could force players into Personal Break even after being offline for a while
• Personal Break online-time limit has been increased from 3 to 4 hours
• Personal Break limit now fully resets when being 15 minutes offline without Shield or Guard (was 30 minutes)
• Personal Break limit extensions increased to 30 minutes (was 15 minutes) after taking a defense without shield or getting kicked out without being attacked
• Free Guard when Shield expires has been increased for all Leagues:
- Titan I / Legend: 4 hours Guard (was 3 hours)
- Titan II: 3 hours Guard (was 2 hours)
- Titan III: 2 hours Guard (was 1 hour)
- Champion (all levels): 1 hour Guard (was 30 minutes)
- Below Champion: 30 minutes Guard (was 15 minutes)
• Clan War matchmaking parameters have been updated for Town Hall 9 through Town Hall 11
• Fixed a bug that could allow exceeding the limit of donated Clan Spells
• Skeleton hitpoints have been slightly decreased
• Grand Warden ground/air mode is now always correctly saved
• X-Mas tree is now spawning


There's also an optional update coming soon. We'll keep you posted about the schedule as soon as everything is ready

Optional client update release notes

• Added Winter theme along with an option to disable snowfall in Settings
• Added an info screen when tapping the Shield icon that shows exact Personal Break timer status
• Added a Clan badge icon for donated Spells in the deployment bar
• Fixed a crash when trying to tap the Town Hall while all elixir-recharged defenses are under upgrade
• Fixed a crash when fighting Lava Hound and Pups near the edge of the map
• Fixed a crash when trying to donate to the war map while a troop or spell production building is under upgrade
• Fixed the request/full/timer tips not showing correctly above the Clan Castle in certain situations
• Fixed player profile bug where Level 1 Grand Warden could be incorrectly shown as unlocked
• Various UI cleanup and fixes


P.S: Get ready for Holiday special, 1 Gem resource boost is coming next week!!​

Statements Made Addressing Community Concerns Based On Feedback

While the mood in the Community is quite obvious, the team is still looking at the data. On my side, I'm reading your feedback carefully, with the help and constant reports from our Moderators, and it's being passed on to the Clash team. We don't need content creators to make your voices heard, as we're getting it first hand from the forums and all other social media channels you mentioned, and any eventual changes to come will be delivered via SC first.

There will be a maintenance in the coming days to fix some bugs and hopefully implement some tweaks to the information available in-game in regards to the PBT, I'll confirm these as soon as possible.

This is pretty much the same I posted in my last message but I look forward to have something else more concrete to deliver.

I understand that changes to shields/PBTs are not to everyone's liking and it will require some time to adjust. But we did listen and we are still listening to your feedback, we did some improvements to the Personal Break timers and should we find more ways to improve it further, we will do so.

We are also looking into resources, as well as TH balancing, but these adjustments require time. It's a brand new system out there, we need to carefully think of ways that will benefit all players.

Emphasis Mine.

They have ALWAYS listened and adjusted after every update once feedback was received. While it may not be as fast as some of us wish it were to occur, they are gathering the feedback, digesting it, analyzing data from their end and as Anoushka said "we need to carefully think of ways that will benefit all players."


Have faith, Merry Christmas!

[SoReal]

This 'have faith' thing is borderline taunting.

The Church of Supercell. You have all sinned and scarce loot is punishment for TH sniping. Rejoice, there is hope in minimal change!

[djquamme]

Yeah. They couldn't slowly implement these changes one step at a time over a few months, they had to drop them all at once. But, they can't undo any of them without doing months of research and looking at the data.

[mrblah15]

Axion,

Thanks for compiling that. Serious question; does it concern you there has been just two 'statements' since the update? (Two of the others are simply update notes.)

It seems to me that you, as a Mod, have more communication with the Clash team. Why can't they communicate more to calm the user-base? It goes to reason that would make your (volunteer) job easier...

[Savagebee]

Because communicating about fixes or solutions to people who are angry never ends well. In my job I upset people, and if I give them a deadline for when that will stop that doesn't get met they are even more upset. This is probably the best they can offer

[SoReal]

Because communicating about fixes or solutions to people who are angry never ends well. In my job I upset people, and if I give them a deadline for when that will stop that doesn't get met they are even more upset. This is probably the best they can offer

Working at a mobile gaming company isn't a job that generally upsets people.

[m3tall3gs]

When the update came out to where we could use elixir to upgrade walls, the pink stuff dried up faster than a witch's vajay. it took a couple of updates to balance the shortage of elixir by changing when you could start using lix (was 7 went to lvl9) and adding another collector lvl from 11 to 12 it balanced out. Not to mention SC increased league bonus loot and increased storage capacity for war loot in CC. All this took 6 MONTHS to iron out. You all can either rage quit on a spectacular game because I will admit SC fumbled the ball on this, or you can hold on a little longer and SC will fix it. They are listening because they have a good record of correcting loot shortage and making the game better. One thing that will never come back is TH sniping. It's gone. Farmers will have to come up with more efficient ways of gaining loot, and will have to save longer for the expensive upgrades.

[mrblah15]

Because communicating about fixes or solutions to people who are angry never ends well. In my job I upset people, and if I give them a deadline for when that will stop that doesn't get met they are even more upset. This is probably the best they can offer

Fair, I can understand this. While some people are 'demanding' a deadline, many are simply asking for better communication. I sincerly hope that, while in your job, when you upset people you don't close off communication with them altogether.

[Tencwhiskey]

I find it hard to believe that they couldn't make some tweaks to the loot problem, especially since they made adjustment during the sneak peaks. Like everyone is saying it could only have to do with money. They are only waiting to see if this will cause problems at the bank. If it don't, this will not change. This game is miserable to play in its current form.