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  Click here to go to the first staff post in this thread.   Thread: Since last RED update, game will not play (IOS)

  1. #31
    Fresh Spawn
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    Me too. :(

    I have an old IPad and old iPhone 4. Hayday won't work at all on the IPad, (ios6) but for some reason still works on the phone, also ios6. Unfortunately the phone is so old and slow that the game is impossible to play.

  2. #32
    Trainee 7buba8's Avatar
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    Quote Originally Posted by Nick[Supercell] View Post
    I have reported this issue to the team! Seems like it is related to iOS6.x if I understood correctly? Anyone with iOS7-9 with these issues?
    Cheers, Nick
    Nick, after update "remove red" game don't work...
    iOS 5.1.1 iPhone 4

    Make it possible to download from AppStore games version before the last update!!!

    millions of your fans once again disappointed with the quality of technical support ...

    two days of game does not work - the result of your actions = 0 Tragically

  3. #33
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    Friday rule for update

    By the way, may I suggest this rule: NO update on friday #saveOurWeekend
    Thanks

  4. #34
    Forum Elder LetTheMusicPlay's Avatar
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    Any updates on a fix for this? Thanks!

    Quote Originally Posted by Sola80fr View Post
    By the way, may I suggest this rule: NO update on friday #saveOurWeekend
    Thanks
    Excellent idea #SaveOurWeekend
    farm 142 ~ town 41 ~ hay day friend book [ closed ]

    of chill reputations - a different kind of Hay Day neighborhood
    now under the warm and deft leadership of Bont1ng.

  5. #35
    Senior Member Ursulae1's Avatar
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    Loading...loading...loading

    Quote Originally Posted by inkygrey View Post
    Hi,

    I'm unable to open Hay Day at all since updating the app today. There is no startup screen, nothing. I would give more information except I can't even get into the game at all.

    Thanks.

    P.S. Before you ask, I have force-closed the app and powered my iPhone down completely before trying to open the app again. Same result.
    That's the only thing I get now , it's frustrating . I did everything everybody else did here , nothing works .
    That better be fixed by the time the new derby starts ! Hopping mad and frustrated !

  6. #36
    Senior Member Ursulae1's Avatar
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    Ios 9.1

    Quote Originally Posted by Nick[Supercell] View Post
    I have reported this issue to the team! Seems like it is related to iOS6.x if I understood correctly? Anyone with iOS7-9 with these issues?

    Cheers,

    Nick
    I'm on IOS 9.1 , nothing but loading...loading...loading on my screen .

  7. #37
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    Quote Originally Posted by Ursulae1 View Post
    I'm on IOS 9.1 , nothing but loading...loading...loading on my screen .
    Just to clarify, you have closed all running apps and rebooted your iOS device, correct? Those steps are in a sticky thread about low (iOS 5-6) iOS versions.

    I have 6.1.6 and don't even get the loading screen. Just a blank one for a few seconds and then home screen.

  8. #38
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    Quote Originally Posted by 7buba8 View Post
    Nick, after update "remove red" game don't work...
    iOS 5.1.1 iPhone 4

    Make it possible to download from AppStore games version before the last update!!!

    The most sensible suggestion I've seen. Everything worked perfectly before the 'RED' update.

  9. #39
    Centennial Club Sara73's Avatar
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    I think everyone tried close the app/reboot/reload etc endlessly. 3rd day of no play
    Farm Level: 125
    Town Level: 35

  10. #40
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    Quote Originally Posted by Sara73 View Post
    I think everyone tried close the app/reboot/reload etc endlessly. 3rd day of no play
    I have seen posts here from higher level iOS reporting a problem. IOS 9 should not have it and one person updated to 8.X and got rid of it. I was only asking the person on iOS 9.1 if they had done it. IOS 5.x and 6.x are having problems.

    You would think that the brief time between the "Red" and "remove red" updates, it would have been easily found and fixed since it seemed there were very few changes reported that SC was fixing. So frustrated over waiting, waiting, waiting. Maybe I can find a similar one in the app store.......

    Oh, I did install and start playing COC. Don't have much of an opinion either way about it...

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