1. When i have problems on my villa account and report to GM (game master). GM will be asked for verifying ownership of the account.
there are some stupid the question of GM include:
GM asked about what month you make your villa?
I consider this a stupid question, often players do not remember because they think it is not important to remember that. about that was not notified at the time of account creation, that should be remembered in the account creation.
2. when I reported my email was h4ck3d and everything has changed, password, email recovery. so i can`t login my email.
GM inquired about purchasing data gems your id?
I also consider this a stupid question and far-fetched there. how can I show the purchase of gems, while I just could not get into the email.
that is my experience just a few days before, because my divice stolen. so I can not take back my ID. I assume GM deliberately complicates me.
So GOODBYE COC.
It is very disappointing to me. as GM is not wise to help me as a player.
I hope my experience can help other players to realize it






