Hey guys, So story began I broke my android phone a couple of years ago and I have been using iOS since. The old email I used to log on COC on my android device has been disabled by Google since I have not been using it for years. And recently I got a new android device and I plan to link this current village to the new device with a new email so I sent a request to Supercell explaining the problem but they told me I would need the creation date of my village which I could not remember. After searching through the net I found out that the achievement "Bigger Coffers" tend to be done on the creation date of the village. But the problem is, I can only access this information on my iOS devices and this may not be the correct date as I started off creating this game profile through an android device. After a few calls to Google, they decided to reactivate my old gmail so I'm glad I got the email back. But after logging in, I realised that my village is gone from that email on android devices. I was also unable to view any achievements on the Android device as all the previous records and order history have been removed. Luckily I still have my village on my iOS device but when I click on link a device it says that my village has already been linked. So now in stuck with my village only available on iOS devices. I sent a lot of requests for help to Supercell but most of my requests got deleted with no explanation whatsoever. In cases where they respond they simply replied "without appropriate verification details we could not help you further". Would you guys be able to give any suggestions to assist my situation? Thanks for reading.
SC had to verify you are the legitimate owner of the account thats why you had to answer a series of questions. Theres is nothing we can do here as a community, only SC support can help you. Did you give them every detail like you did here in this thread about how your email was deactivated?
