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  Click here to go to the first staff post in this thread.   Thread: Hayday crashes every time after update to iOS 9.0 and it's also really slow.

  1. #41
    Junior Member Fanfoe63's Avatar
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    Don't works for me (iphone 5S, IOS 9.0.2)

    Crash every 5 to 10 minutes, slow scrolling ...
    HAY DAY level 113 / Boat score 48833 / Town level 37 / Achievements 142 (06/december/2018)
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  2. #42
    Forum Champion badfish1979's Avatar
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    Quote Originally Posted by LadyJEM5 View Post
    Thanks Badfish for the pointers, but 3 weeks ago I tried the very same tips which I found here (& shared in the slower than molasses thread), so please forgive me if I say the help seems a bit behind the curve.

    http://osxdaily.com/2015/09/18/slow-...speed-up-tips/

    FWIW, the improvement lasted only until I visited the town & returned to the farm. Since a change of game screens after a reboot (or not) always seems to trigger the same problems previously described in the other thread, in my wholly non-professional & technically challenged estimation, perhaps that should be an area of focus for the bug investigation which I presume is still ongoing. If I can replicate it at will, surely SC programmers by now can.
    Apologies, I didn't realize you'd already posted this info. I spend all of my time on the Clash forum, but heard there was a thread about performance issues with iOS 9 here on the Hay Day forums and thought I'd share what improved my performance for Clash. I'm seeing less choppiness and overall speed and response increase, though I still have experienced the occasional freeze.

    I'm hearing good things about iOS 9.1 beta, so I'm going to download it tonight and try it out. Hopefully 9.1 will be released soon and will alleviate these issues.

  3. #43
    Senior Member taoyingying's Avatar
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    I'm not sure if my problem is of similar course to everyone experienced. I play hayday fine, and then it starts lagging just a little bit, small enough to be ignored. And then, possibly after 3-4 hours (that's about 6-8 play sessions) suddenly it would freeze. I have to force-close the game and restart, then go through the same cycle.

    Yes I am on OS 9.0.2. This is the new ipad mini 4, so I doubt hardware is the issue. Odd enough though, on my iphone 5s, also upgraded to 9.0.2, I don't have same experience. It's less lag and never freeze on my iphone. I usually don't have lots of programs open at background, so memory is not an issue either. So I don't know what's going on
    Last edited by taoyingying; October 13th, 2015 at 05:28 PM.
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  4. #44
    Poet Laureate LadyJEM5's Avatar
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    Quote Originally Posted by badfish1979 View Post
    Apologies, I didn't realize you'd already posted this info. I spend all of my time on the Clash forum, but heard there was a thread about performance issues with iOS 9 here on the Hay Day forums and thought I'd share what improved my performance for Clash. I'm seeing less choppiness and overall speed and response increase, though I still have experienced the occasional freeze.

    I'm hearing good things about iOS 9.1 beta, so I'm going to download it tonight and try it out. Hopefully 9.1 will be released soon and will alleviate these issues.
    No apologies necessary, Badfish, & I hope you understand my frustration was not directed at you. This whole issue is just mind numbingly aggravating & there seems no end in sight. Still, I hope you will share your experiences with 9.1 beta. So many of us have tried every other alternative, so if there's one more possible fix on the horizon, now isn't the time to toss in the towel.


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  5. #45
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    Exclamation Same...iOS update 9.0.2 problems with hayday on iPad

    Quote Originally Posted by Fanfoe63 View Post
    Don't works for me (iphone 5S, IOS 9.0.2)

    Crash every 5 to 10 minutes, slow scrolling ...
    Very frustrated...cleared cashe, lots of space, battery good. All this started happening when I updated my iPad. Now I can only play hayday on my iPhone..

  6. #46
    Forum Champion badfish1979's Avatar
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    Quote Originally Posted by LadyJEM5 View Post
    No apologies necessary, Badfish, & I hope you understand my frustration was not directed at you. This whole issue is just mind numbingly aggravating & there seems no end in sight. Still, I hope you will share your experiences with 9.1 beta. So many of us have tried every other alternative, so if there's one more possible fix on the horizon, now isn't the time to toss in the towel.
    No freezes as of yet, 24 hours after installing iOS 9.1 beta 5. I still have transparency, motion, and background app refresh disabled, and performance has been good.

    The Game Center welcome message always pops up without fail, and no freezes so far.

    I'll post an update here again in a few days, or if I experience a freeze before that.

  7. #47
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    Quote Originally Posted by badfish1979 View Post
    No freezes as of yet, 24 hours after installing iOS 9.1 beta 5. I still have transparency, motion, and background app refresh disabled, and performance has been good.

    The Game Center welcome message always pops up without fail, and no freezes so far.

    I'll post an update here again in a few days, or if I experience a freeze before that.
    But your playing Clash testing out the iOS beta update right?

    Not that I don't appreciate your helping, but not getting my hopes up if your not playing Hay Day. I don't play Clash, but I have tried a bunch of other games and all of them work fine and everything else is working just fine on both devices except Hay Day.

    I have an old iPhone 4, I dropped it and smashed up the glass, but I updated it and tried it out and it works really good playing Hay Day. I would use it but shards of tiny glass brush off swiping it to play game, lol.
    Charliedagg
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  8. #48
    Fresh Spawn Anorax's Avatar
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    Unhappy iOS 9 basically broke Hay Day

    Just to add to the chorus of Hay Day users having issues. On both my brand new iPad mini 4 and my iPhone 6S Plus running iOS 9.0.2 Hay Day will crash every single play session. It also started crashing on my previous iPhone 6 after I updated that phone to iOS 9.0. It occurs mostly when I transition to the Town or the Fishing Pond but can also be triggered by simply scrolling around my farm area.

    The crash will freeze Hay Day requiring me to exit back to home screen and remove it from the multitasking list. If I attempt to return to it without removing it Hay Day will still be in the frozen state. Luckily I can still more or less play the game unlike some people here who can't even load their farms anymore.

    On a side note Boom Beach is running perfectly on both my iOS devices running iOS 9.0.2.

    Last edited by Anorax; October 16th, 2015 at 03:30 AM.

  9. #49
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    Exclamation Ditto

    Frequent screen freezes since I updated iPad Air to 9.whatever. I can get back in the game by double clicking home button and flicking hay day screen, or waiting, but it's beyond annoying. Fix it, please, supercell!

  10. #50
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    Quote Originally Posted by badfish1979 View Post
    A notable number of users who have installed iOS 9 on their iPhones, iPad, and iPod touch have discovered that iOS 9 has caused performance to suffer, with annoying lag, choppiness in interactions, delayed response from the user interface, and just general performance degradation. That lag can be notable enough to make the device feel considerably slower on iOS 9 than when compared to the same hardware running a prior version of iOS. This can be a frustrating experience, but there are a couple of tweaks you can make to immediately improve the performance of a sluggish iOS 9 device, effectively speeding up the iPhone, iPad, or iPod touch again.

    NOTE: This does NOT completely fix the freezing issue which may be associated with Game Center. This freezing issue might be fixed in iOS 9.1, which is my hope. The following is what I did to improve performance for Clash of Clans, which should also work for Hay Day as well.

    Disable Transparency & Motion
    Some devices seem to struggle to render visual effects on iOS 9, by disabling transparency and motion eye candy, you can speed up the general interactivity of iOS on an older device.

    1. Go to Settings > General.
    2. Choose Accessibility.
    3. Locate Increase Contrast and choose Reduce Transparency, toggling it to ON.
    4. Go back to Accessibility and locate Reduce Motion, toggle that to ON as well.


    The end result is that iOS will look less fancy without any translucent windows or crazy zooming in and out motion effects, but the tradeoff for a slightly uglier iOS experience is notably better performance on virtually every model. Also, by enabling Reduce Motion, you end up with a nice transition effect, which some users prefer anyway.

    Disable Background App Refresh
    Background App Refresh is an interesting feature that allows background app activity in iOS, but while it’s well intentioned it can lead to a decrease in device performance. Turning it off is easy, and the only side effect is that when you open an app that gets details from the internet, it refreshes on open rather than in the background – no big deal.
    1. Go to Settings > General.
    2. Find Background App Refresh and toggle it to OFF.


    By completing these steps, not only do I notice a big reduction in choppiness and overall performance issues in the games, but even web browsing, like using these forums is a much better experience. Everything responds faster, and I no longer experience the keyboard lag I used to struggle with sometimes.

    If this does not fix any issues for you, or you do not like the change in appearance of iOS, simply backtrack the steps shown above to revert the changes.
    Well thanx for this amazing solution hope it works for some of us, sadly nothing changed on my ipad2.
    hope this gets fixed soon now as we are already waiting for supercell to try harder for their dedicated players, this ain't giving them a big name now..and ok I might be wrong that it's supercell's problem and that we have to criticizes Apple....and well many we all got cursed for a reason Hihi. Anyway I already waiting for like hola of time to save my clan on derby's Hihi... Well we keep waiting, hoping, praying that soon everything works again.

    J.Dyna
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