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  Click here to go to the first staff post in this thread.   Thread: Completed Task recorded as Expired

  1. #1
    Fresh Spawn
    Join Date
    Sep 2015
    Posts
    3

    Completed Task recorded as Expired

    I completed a Wheat Task for 317 points and the result was recorded on the Derby Board showing my NH in first place. However, it automatically start a new task for me which was same as the first one, and my personal task showing both tasks, one completed and the other on-going. On completion of my second task, the record of my first task on the derby board was gone and the score of my NH became 0. Then, it said that my task has "EXPIRED". I closed the app and logged in again, only to find that my personal log of the 2 tasks were gone too.
    Now, it shows that my wheat task has "EXPIRED" while it continues to ask me to do a third time. How could my task be expired as the derby has started less than 2 hours?
    My available task is now shown as 4/5 and I cannot proceed to do another task unless I trash this one, which I have duly completed and scores not counted.
    What a waste of my time and efforts!
    Totally unfair that my quota of 5 has to be deducted through no fault of the player.
    Could Supercell please investigate the case?

    My farm name is Plokk, level 63, NH Cliffaland
    Last edited by Krulman; September 15th, 2015 at 09:56 AM.

  2.   Click here to go to the next staff post in this thread.   #2
    Nick[Supercell]'s Avatar
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    I will report this to the team!!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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  3. #3

    Android: Tabs showing, tasks still screwed up.

    Same here, but my completed task is now reassigned to me twice, and both new tasks are active at the same time. After completing the original, it reassigned the same task once, with remaining tasks 5/5. After logging out & in, the second active task appeared. Remaining tasks are now 4/5. Not enough mine tools to do this task again...
    Chaos Acres, level 60, @ NH Soylent People Food
    Last edited by ChaosAcres; September 15th, 2015 at 10:22 AM. Reason: Added farm name

  4. #4

    Not better.

    I read about the optional fix. It won't load on my android device. My account is still stuck at the derby with two active tasks.

  5.   This is the last staff post in this thread.   #5
    Nick[Supercell]'s Avatar
    Join Date
    Aug 2012
    Location
    Helsinki / Finland
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    5,254
    Guys,

    The best and quickest way to get support in these cases is to report them to our support from the game settings. Look for some FAQ's if the problem is already solved in the FAQ, and if not, reach out to our support!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
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