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  Click here to go to the first staff post in this thread.   Thread: Help (!) tab not updating - FIXED!

  1. #1
    Trainee
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    Jul 2014
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    25

    Help (!) tab not updating - FIXED!

    Lots of friends showing as needing help. Not many of them actually do when I get to their farm. They keep popping up again and again.
    Tried multiple reboots, logged in and out of gamecenter.

  2. #2
    Junior Member Fanfoe63's Avatar
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    Jan 2014
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    Beaumont, FRANCE
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    After last update today, same problem here on iphone 5S last ios ...
    Not easy for next derby if everybody seems to need help but nothing ...
    Not good ...
    HAY DAY level 113 / Boat score 48833 / Town level 37 / Achievements 142 (06/december/2018)
    GC ? / KIK / Farm : Fanfoe63
    HAY DAY ID : #RJJCJ2CJ
    Speak french and english - actual time is GMT+1 (or 2 ...)

  3. #3
    Warriors are OP jess1al's Avatar
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    May 2013
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    Alabama, USA
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    882
    I am having the same problem on my iPad Air2. A lot of my neighbors showing up on my help tab actually look like neighbors who have not been farming for some time.
    Proud Member of HDAA (HayDay Addicts Anonymous) working on my addiction, 1 wheat field at a time
    Please PM for Farm ID
    Level: 144 | Town Level: 39
    |Achievements:143/144| Wheating since March 15, 2013

  4. #4
    Forum Elder d2l5p2's Avatar
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    Aug 2013
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    Somewhere
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    Me too, iPad Air with latest iOS updates, iPad Mini also latest iOS and haven't tried my phone yet, but will in a minute. I play the same game on all three.

    _________
    Donna / Level 125

  5. #5
    Centennial Club
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    Jun 2014
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    109
    On mine too!! I've got 6 people showing as need help but none do!! Neighbours are reporting that they have got people stuck on help bars too. I'm on an iPhone 6.

  6. #6
    Junior Member Strandgaard's Avatar
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    May 2014
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    Denmark
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    Same problem here I use android

  7.   Click here to go to the next staff post in this thread.   #7
    Nick[Supercell]'s Avatar
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    Aug 2012
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    Helsinki / Finland
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    We will look into this issue as well! Thanks for reporting!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Random ramblings @slusse on Twitter: https://twitter.com/slusse

    For support related questions please reach out to our support team from within the game, or this link!

  8. #8
    Senior Member perdizes's Avatar
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    Jul 2013
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    I have reported this in-game yesterday and was informed that no one else had reported yet.

    Now i see that this is not true, maybe the forum and the in-game ticket should communicate better, never the less, the problem is getting worst and worst i already have about 20 "permanent" friends marked (!), and to help even more i'm doing a help task.
    GC: Perdizes_odv Level: 90
    The Smiley (give away/pay it forward) Thread
    *Trade at Default Price*

    Don't add unless it's for a trade, or after a PM. Challenges = remove from friends
    No Fb trades or nh accepted

  9. #9
    Forum Hero SmallChange's Avatar
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    Mar 2015
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    UK-England, near London.
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    I'm having this problem on iPad mini, less than a year old. iOS 8

  10. #10
    Senior Member TexasLea's Avatar
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    Nov 2013
    Location
    Texas, USA
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    206

    Same and more of it..

    Playing on an iPad mini, latest IOS. Farms stuck in tab who don't need help. Visit farm, it removes from help bar momentarily. Leave visited farm, same farm pops back in tab. Rinse and repeat.

    Also, my tab just randomly blanks out.. no here you will find your friends needing help message, no farms, just blank. It will be full of farms one second and completely blank the next.

    Lastly, not all farms needing help are showing for all players. I have a farming friend who shares lots of the same neighbors as I do and a common neighbor will be in one of our help tabs and not the others.
    Lea
    My opinons are mine, yours are yours. I'm okay with that.
    Bless your heart and I thank ya kindly for your concern.

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