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Thread: Account Recovery Help

  1. #1
    Fresh Spawn
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    Account Recovery Help

    I recently lost my almost maxed TH7 account. I clicked Help and Support and Messaged them my account information for the TH7. My question is this the way to do it if you want to recover your account and how long do you have to wait?

  2. #2
    Pro Member bluebird22's Avatar
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    I've heard tons of cases where people had to wait months for support to help them in these cases. I wouldn't be surprised if you do too.


  3. #3
    Forum Elder mido2malik's Avatar
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    The more accurate and correct your information, the faster you will get your village back.
    .
    BTW, this should be posted in the problems & bugs sub-forum.

    MAGIC!

  4. #4
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    Quote Originally Posted by WolfClash View Post
    I recently lost my almost maxed TH7 account. I clicked Help and Support and Messaged them my account information for the TH7. My question is this the way to do it if you want to recover your account and how long do you have to wait?
    How exactly did you lose it?

  5. #5
    Furry Bunny
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    It'd probably take from 24 hours - 2 months. Any longer and resend. Any shorter and you're lucky.

    No sarcasm, I've had reported wait times of various lengths.


  6. #6
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    Quote Originally Posted by Radiating View Post
    It'd probably take from 24 hours - 2 months. Any longer and resend. Any shorter and you're lucky.

    No sarcasm, I've had reported wait times of various lengths.
    2 months? He can just create a new base and he will have an almost maxed th7 in 2 months.

  7. #7
    Millennial Club MizzouBA's Avatar
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    Quote Originally Posted by MissJayAlexander View Post
    2 months? He can just create a new base and he will have an almost maxed th7 in 2 months.
    Quote Originally Posted by MissJayAlexander View Post
    How exactly did you lose it?
    Again 2 more posts from you that are completely useless.


    Quote Originally Posted by WolfClash View Post
    I recently lost my almost maxed TH7 account. I clicked Help and Support and Messaged them my account information for the TH7. My question is this the way to do it if you want to recover your account and how long do you have to wait?
    When I lost my account (at the time mid maxed TH9) I received a message with different instructions/questions regarding the account. If I had replied the same day I got each message it would have taken only 3 days to have complete access to my account again. Since some days I was too busy to be bothered with it or care it ended up taking about a week and a half and as I said each time I responded with everything they needed I received a message less than 24 hours later (typically 9am where I am is when I got them) very helpful, very clear directions. Let's just hope you purchased gems because that's why mine had been so easy.
    Last edited by MizzouBA; September 12th, 2015 at 09:29 PM.

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