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  Click here to go to the first staff post in this thread.   Thread: Hay Day Bot Bans

  1. #11
    Pro Member matthancock's Avatar
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    Temporary banned also Why ?

    I'm no bot player every day buy diamond ect need to get farm back contacted support what else do I need to do all help would be appreciated nick ?

  2.   Click here to go to the next staff post in this thread.   #12
    Nick[Supercell]'s Avatar
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    If you have been temporarily banned, please reach out to our support using the Contact Support button when the popup appears when you load the game. They can go into more details.

    You will get a temp ban even if you have interacted with a Bot (bought stuff from them or like).

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
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  3. #13
    I have over 3000 Facebook friends. The last time I counted, close to 2000 of them play Hay Day, and I buy stuff from a lot of them every day.

    I contacted Support, but how long will it be before they reply? This is affecting my gameplay and derby!

  4. #14
    Pro Member matthancock's Avatar
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    Me too

    Maybe have bought i don't know ?

  5. #15
    Banned
    Join Date
    Sep 2015
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    9

    Banned?

    I had a farm with 11.4 Million coins and storage of 3000. I didn't use any 3rd party software and still got banned this morning. I have contacted support and awaiting their reply.

    I have bought diamonds in the past, but if I can get banned for no reason, then I cannot trust to purchase any longer. I have been tempted so many times to buy the 4000 diamonds or 69.99 but that'll never happen. If the only reason I get banned is for having alot of coins or storage, that's really ridiculous.
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    Last edited by EricnKristy; September 11th, 2015 at 11:56 AM.

  6. #16
    Pro Member matthancock's Avatar
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    I have bought the 4000 diamonds

    Many times at least 8 times you won't get banned for coins or storage only reason I can think is by buying from a bot farm as nick said above ? I have been playing 3 years been to many farms i don't know
    Last edited by matthancock; September 11th, 2015 at 12:00 PM.

  7.   Click here to go to the next staff post in this thread.   #17
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by eleven0214 View Post
    I have over 3000 Facebook friends. The last time I counted, close to 2000 of them play Hay Day, and I buy stuff from a lot of them every day.

    I contacted Support, but how long will it be before they reply? This is affecting my gameplay and derby!
    Quote Originally Posted by EricnKristy View Post
    I had a farm with 11.4 Million coins and storage of 3000. I didn't use any 3rd party software and still got banned this morning. I have contacted support and awaiting their reply.

    I have bought diamonds in the past, but if I can get banned for no reason, then I cannot trust to purchase any longer. I have been tempted so many times to buy the 4000 diamonds or 69.99 but that'll never happen. If the only reason I get banned is for having alot of coins or storage, that's really ridiculous.
    Our support will get back to those who reach out to them. I can't say how long the queue is tho.

    Cheer,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
    Follow Hay Day on Twitter: http://twitter.com/HayDay
    Follow Hay Day on Instagram: http://instagram.com/HayDay
    Subscribe to Hay Day YouTube: http://youtube.com/HayDay

  8. #18
    Banned
    Join Date
    Mar 2015
    Posts
    2

    so what?

    supercell is useless !
    i got 4 farms 3 of them are bot farms and main farm i never used bot on it !
    what happened my main farms banned and bot farms still working ! try to find out give me my main farm and ban my other farms lol !

  9. #19
    Quote Originally Posted by ammarchik View Post
    supercell is useless !
    i got 4 farms 3 of them are bot farms and main farm i never used bot on it !
    what happened my main farms banned and bot farms still working ! try to find out give me my main farm and ban my other farms lol !
    Looooooooooool!!!!!!
    GC/KIK: chaosatwork

  10. #20
    Banned
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    Sep 2015
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    9
    I'm gonna take a shot in the dark and say that perhaps SuperCell has went about the wrong way of finding Bot farms...

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