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Thread: How to get the clash village on android after losing the gmail account.

  1. #1
    Forum Elder Aphrodi's Avatar
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    How to get the clash village on android after losing the gmail account.

    So the reason I'm posting this here in general instead of somewhere else is due to it being (imo) the fastest way to get a response from experienced players.

    I'll start with devices I own, I have a iPhone 5s, iPad 4 and a Galaxy s4. Thinking about buying an s6 edge+ soon.

    Now the problem is that my account used to be linked to a old gmail that I mostly used for gaming. Due to some reasons I had to delete this gmail account but as my most used device had quickly shifted from the s4 to the 5s, I completely forgot that the account was linked to that gmail. Today due to the fact that an android device might be at my disposal again, I decided to log in with my current gmail on it.

    Everything is fine so far as I didn't know the link process could only be done once so I just carry onto download clash / complete the clash tutorial so I can link my village from ios but what do I see? A clear message saying already linked which I thought would have disappeared after my account getting deleted from google but apparently not?

    Hence the big question being, how do I get my account onto this new / current email without having access to the old one? Yes I'm in no major trouble as I've spent most of my time on ios [for playing clash i.e] but this seriously affects the device I buy. Is there a way?
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  2. #2
    Pro Member TheGurgeMan's Avatar
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    I am pretty sure if you contact the help and support they can transfer your accounts between email adresses.
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  3. #3
    Forum Elder Aphrodi's Avatar
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    Sorry for the late response but I'm getting extremely aggravated by the supercell automated reponses which make no sense.

    They asked for what date I started playing on, I didn't know and how am I supposed to know that? Do you ever screenshot all the date and time of each app or game you download? They asked for which city I made the account in and I told them. Then they ask me for the gems receipt and I gave them that as well but to no avail. All i see from them is another similar automated response saying the same thing.

    Why is verification such a big deal in the first place when I'm clearly talking from the actual clash account that I wish to transfer. If it was a lost account case it would make sense. Hence I made the thread to ask if there was a way to actually contact help and support.
    Last edited by Aphrodi; August 29th, 2015 at 02:13 PM.

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