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  Click here to go to the first staff post in this thread.   Thread: Crashes since new update

  1. #141
    Trainee ArmyFamilyFarm's Avatar
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    Mar 2015
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    iPad 5.1.1 some play

    I have been able to play in spurts...lame still crashes. I cannot shop in newspaper at all. The only way I can visit other farms is by going to the last people who have helped me or followers and friends. Even then it sometimes decides to shut down in the midst of it. I can visit my own town and fishing but will crash when it feels like it during these visits.

  2. #142
    Super Member
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    Jun 2015
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    Limited play

    I also am able to play some. Yes, it crashes a lot like many people are complaining about but I can play a bit. If I try to message others, crash. Many times it crashes when trying to put things in my RSS, visit others, etc. It also runs really slow at times. I notice that my GC friends do not appear in the friends tab and I do not get the welcome message. Sometimes, it crashes and other times it eventually connects to GC and gets faster. In general, still very unstable but better now that those event clouds are gone!!!! Still getting low memory errors in the diagnostics screens but I can play a bit. I do get to a point where it quits loading or working. If I turn off (standby) my 4th gen iPod, 10-15 minutes later it works better and starts loading again.

    Better but far from normal and far from pre-update.

  3. #143
    Fresh Spawn
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    Jul 2015
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    1

    clash of clans

    People are joining my clan I have got it on invite I can you please resolve problem thanks

  4. #144
    Trainee
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    Dec 2014
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    Gateshead, Uk
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    Can't take anymore

    I got to look at my farm for a whole 10 seconds today am I supposed to be grateful for this. Supercell state that they are still looking into this problem.Perhaps they would get better results with a ouija board.That's all folks, I'm off to play township.It may not be as good as Hatday but it works.Supercell I have given you chance after chance over the years but this current situation takes the biscuit. Delete on the way.Bye

  5. #145
    Trainee ArmyFamilyFarm's Avatar
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    STill lags and crashes

    Although I can get on the farm....it lags and crashes in the middle f everything. I can't do so much....visit farms only sometimes. Can't shop newspaper most times.....it's just not enjoyable to play

  6. #146
    Fresh Spawn Sachipants's Avatar
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    Over Two Weeks...

    How is it that this problem with the crashing is still going on for over TWO WEEKS. "We are looking into the problem." It shouldn't take two weeks to find the issue. If anything, look into what you changed with the new update. It's obviously something to do with that! I use an iPod gen 4 with a 6.1.1 iOS and I'm having this issue. My boyfriend has a tablet (not really sure what company made it or anything) and it works much better and has no issues with crashing or going to any farms. Instead of focusing on the little things like fixing emojis, how about make it so that it's playable. I rather have something that works without emojis than not.

  7. #147
    Super Member
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    Agreed

    Quote Originally Posted by Sachipants View Post
    How is it that this problem with the crashing is still going on for over TWO WEEKS. "We are looking into the problem." It shouldn't take two weeks to find the issue. If anything, look into what you changed with the new update. It's obviously something to do with that! I use an iPod gen 4 with a 6.1.1 iOS and I'm having this issue. My boyfriend has a tablet (not really sure what company made it or anything) and it works much better and has no issues with crashing or going to any farms. Instead of focusing on the little things like fixing emojis, how about make it so that it's playable. I rather have something that works without emojis than not.
    I am in total agreement with you. One would have hoped that we would have more information, more of an idea when this would be fixed, etc. But, no we don't have that. I am slightly luckier because I hate the decor offered in the game so I was finally able to load it a few dauys ago and deleted nearly all of my fences and the few decorations. I probably have a dozen ponds to keep the frogs down and a couple decorations like the birthday cake and new golden tree.

    What I have found through trial and error on my 4th gen iPod, 6.1.6 iOS, I pull up game canter and make sure I am logged in there. This expires for me daily so when it crashes, crashes, crashes, it is because of this. I then double tap the home button and close all other apps than hay day. I try loading it a few times in a row, if I still don't get to farm, I double tap home button and delete everything including hayday. Then, with nothing else running, I have to tap hay day to load. It usually crashes once or twice before I finally get to the farm. I play cautiously and move the screen, wait 30-45 seconds. It tries to connect to GC and is slow until it does or gives up. If it crashes, I load again and usually, giving the game time to load, I get the GC welcome screen. The more or faster you try to do things in the beginning, the faster it crashes. Letting it catch up, I am able to play quite a bit. After a while, I can sort of get it to work okay.

    Bottom line, when you double tap and stop the game, you have to load it 3-4 times before it loads enough to play it. Yes, shouldn't be that way but I find it allows me limited play, better than nothing. I am less stressed out now that I can play some to unwind...

  8. #148
    Super Member
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    Jun 2015
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    Idiots!!!!!

    Okay, there are THOUSANDS of players with this problem with low memory and crashing so what does Supercell do? Run another @%**%#"&%##":!-%"(& "-4+%"%& 8-$=*&-++' event with long, crappy, memory hogging animations so those of us who just got back some ability to play after nearly two weeks of NOTHING lose everything again! Unbelievable!!!! There is NO way for people like me to get past those stinking event clouds, opt out of them so I am hosed, AGAIN!!! Use your head! Like program your game to only do that for a couple hours and not for the entire event! No, I am sure that did not occur to you all. So a week of trying and failing in store for me until they quit these dang events. Oh, and while I could play a bit, going to the support pages always crashed the game trying to get any support. Plus, removing nearly all my decorations from my farm, ultimately meant nothing. It is like removing a cup of water from the ocean. Your game, since the update taxes too much memory and there is very, very little that the player can do to help it. The game is the problem ultimately and only supercell can fix it.

    And noone from Supercell has bothered to post anything here in days. Why bother with this? We have been very patient and it does not appear to be appreciated. You all know the issue is memory so why make more animations pop up and increase the likelihood that those of us with these issues will get even worse? Thanks again for nothing. Fix this!!!
    Last edited by godzsogood; July 3rd, 2015 at 03:20 AM.

  9. #149
    Junior Member
    Join Date
    May 2013
    Posts
    54

    Still the same

    With my iPad 1 iOS 5.1.1 I have still more crashes.

    It's very strange that SC don't do nothing about it.

    Last update was not so very important to compromize the game for all the old gen platforms.

    It's seems that there is a simple bug problem and SC don't find it.

    Why don't come back to previous version, work alone to fix the problems of last update ad release it only when sure that it works?

    It's not very difficult.... and I think that everybody don't care so much about Summer Theme... but everyone will can return to play...
    Last edited by KawaM; July 3rd, 2015 at 11:17 AM.

  10. #150
    Centennial Club Sara73's Avatar
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    Jul 2014
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    Sydney, Australia
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    109
    iPad 1 in my family still freezes and crashes, the longest playing time has been an hour. And that is after many restarts and resets.
    I do believe Supercell is trying to fix this, and the show must go on for players that can play. Although affected, I find some of the responses quite harsh. It is a free game after all, and yelling 'idiots' is not going to help anyone.

    Admin response/update would have been nice, of course.
    Farm Level: 125
    Town Level: 35

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