Results 1 to 9 of 9

Thread: Can a Supercell employee help with this problem? v v below v v

  1. May 26th, 2015 #1
    ThePerson235
    ThePerson235 is offline
    Fresh Spawn
    Join Date
    May 2015
    Posts
    6

    Can a Supercell employee help with this problem? v v below v v

    Hi, I really need your help.
    During war I attempted my second attack. Right after completing, I tried to replay my last raid(2nd attack) from the war events tab and my attack was not listed. I backed out multiple times and it still did not show up. I viewed the list of attacks left and even though I had made my second attack it said I still had an attack left. So I trained another attack combo and it allowed me to attack a third time, this time it registered.
    Simultaneously at this time during war I noticed my gems were reduced by 500-600 gems. I have earned all my gems over a year and I have never purchased gems. I would like my gems back.
    There definitely was some sort of glitch. No one else has access to my phone. It all happened in one session of play with my phone in my hands.
    Please help me with this issue by returning my gems.
  2. May 26th, 2015 #2
    ClashOn4Life
    ClashOn4Life is offline
    Forum Veteran ClashOn4Life's Avatar
    Join Date
    Apr 2014
    Location
    In front of my iPad, reading your posts.
    Posts
    1,612
    Does anything look weird around your base? Besides that, you kinda got lucky with the war thing.. free practice attack!
  3. May 26th, 2015 #3
    ThePerson235
    ThePerson235 is offline
    Fresh Spawn
    Join Date
    May 2015
    Posts
    6
    Quote Originally Posted by ClashOn4Life View Post
    Does anything look weird around your base? Besides that, you kinda got lucky with the war thing.. free practice attack!
    There isn't anything weird I just need help to resolve this because those gems took a while to get!
  4. May 26th, 2015 #4
    Megalomania
    Megalomania is offline
    Senior Member Megalomania's Avatar
    Join Date
    Dec 2014
    Posts
    332
    This actually happened to a friend of mine but I don't believe he lost gems. The clan did get the stars from all three attacks though.

    Maybe SC erroneously leaked the next update and just revealed that you'll be able to pay gems for a third attack in wars.
  5. May 26th, 2015 #5
    ThePerson235
    ThePerson235 is offline
    Fresh Spawn
    Join Date
    May 2015
    Posts
    6
    Quote Originally Posted by Megalomania View Post
    This actually happened to a friend of mine but I don't believe he lost gems. The clan did get the stars from all three attacks though.

    Maybe SC erroneously leaked the next update and just revealed that you'll be able to pay gems for a third attack in wars.
    Hehe maybe... Any advice to get into contact with an employee
  6. May 26th, 2015 #6
    iPromise
    iPromise is offline
    Banned
    Join Date
    May 2015
    Location
    Walking to Heaven
    Posts
    1,132
    Quote Originally Posted by ThePerson235 View Post
    There isn't anything weird I just need help to resolve this because those gems took a while to get!
    Please send a private message to the staff member's link that I provided you with. See your other thread.
  7. May 27th, 2015 #7
    ThePerson235
    ThePerson235 is offline
    Fresh Spawn
    Join Date
    May 2015
    Posts
    6
    Quote Originally Posted by iPromise View Post
    Please send a private message to the staff member's link that I provided you with. See your other thread.
    Your so helpful Thank you!
  8. May 27th, 2015 #8
    iPromise
    iPromise is offline
    Banned
    Join Date
    May 2015
    Location
    Walking to Heaven
    Posts
    1,132
    Quote Originally Posted by ThePerson235 View Post
    Your so helpful Thank you!
    You're welcome. I'm happy to help.

    Hope you get your gems back.
  9. May 27th, 2015 #9
    maroun123
    maroun123 is offline
    Millennial Club maroun123's Avatar
    Join Date
    Aug 2014
    Location
    Maroun... Yes as in Maroun 5 ;)
    Posts
    1,317
    Lol this mustve been Charlie


    #SaveTheForums
    IGN Princelton | Lvl 10 | Clan Forum All-Stars | Favourite Card Balloon
    Personal Best 3272 | Wins 1434 | Donations 13097 | Cards Found 62/66
    Legendaries 6
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules