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Thread: Supercell banned a player for no reason. PLEASE READ!!! #freedontuan

  1. #81
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    Once again SC not looking at evidence you can clearly see it's a th10'you can't make a mistake like that

  2. #82
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    Just come across this and created an account to join in and express my concerns at the way this is being handled. I have been playing this game for 2 years and what has happened here is outrageous and indefensible. SC need to stop sitting on their hands and sort this out.

    And if thousands of people did this it may not be a bad thing as SC would then need to put proper procedures in place and follow proper processes.

    Remember Axion - Bad things happen when good people do nothing.

  3. #83
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    It's sad how I might get banned after more than 2 years and +1000 $ spent by others laying of photoshoping stuff on me .. and no one would help me in support and when I try to get the next best support in the forum I get annoyed by supercell fanboys .

    just leave him alone already !! He have a really good reason for writing this topic and I wish supercell help him out .

  4. #84
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    I agree with this. If this is true, perhaps Supercell should consider spending some of the revenue they generate to increase their support staff. I hope that this kind of error is rare, but their apparently policy of ban first and look later is just not acceptable unless errors like this are addressed in a timely manner.

  5. #85
    Forum Hero AxionXD's Avatar
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    It's like talking to a brick wall with most of you.

    I have yet to hear a single one of you answer my important question: How many of you actually contacted ANY of the Staff members and moderators from this list

    http://forum.supercell.net/showgroups.php

    That's the group that's going to help.

    #FreeDonTuan isn't going to help

    This thread is not going to help.

    I keep responding because it doesn't matter whether it's me or someone else, this has been staying on page one regardless. And Search engines don't care if you're on page 1 or 1001, it'll trend and index the same.

    I feel for Don, and you guys definitely have a stalker situation going on, but you need to hit those contacts from the link above and get them to do something. They will, Daddy is a good person to talk to, he'll help. But letting people know about this tactic is the most moronic thing any of us have done this week, and there's still the weekend left.

    Do something, send a Private Message to the moderator and staff. All of them.

    This thread won't fix anything, it will only make things worse in the long run. As upset as you are about Don, how much more upset will you be knowing you started this negative trend?
    Last edited by AxionXD; April 24th, 2015 at 10:35 PM.


  6. #86
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    For what it's worth, I warned a long time ago that things like this could easily happen. I even gave examples of how easy it is to alter someones clan description. Guess what? I got an infraction.

  7. #87
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    Sorry Snarg... Couldn't resist

    Quote Originally Posted by jihvd View Post
    in case you can't find it. . .

    " 19. You may not discuss publicly any (disciplinary) actions taken by staff, moderators or support such as banning, closing forum threads, deleting forum posts / threads etc. This also includes posting publicly any private messages / emails you have received from either staff, moderators or support. *NEW* "


    Quote Originally Posted by Snarg View Post
    For what it's worth, I warned a long time ago that things like this could easily happen. I even gave examples of how easy it is to alter someones clan description. Guess what? I got an infraction.
    Guess I was the only one to throw this down correctly?

    In all seriousness, I do agree with Axion's last post. PM a mod so they can pass this along and might be best for a mod to close this thread.
    Last edited by RedKabuki; April 24th, 2015 at 10:56 PM.

  8. #88
    Millennial Club Darktitan's Avatar
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    Quote Originally Posted by AxionXD View Post
    It's like talking to a brick wall with most of you.

    I have yet to hear a single one of you answer my important question: How many of you actually contacted ANY of the Staff members and moderators from this list

    http://forum.supercell.net/showgroups.php

    That's the group that's going to help.

    #FreeDonTuan isn't going to help

    This thread is not going to help.

    I keep responding because it doesn't matter whether it's me or someone else, this has been staying on page one regardless. And Search engines don't care if you're on page 1 or 1001, it'll trend and index the same.

    I feel for Don, and you guys definitely have a stalker situation going on, but you need to hit those contacts from the link above and get them to do something. They will, Daddy is a good person to talk to, he'll help. But letting people know about this tactic is the most moronic thing any of us have done this week, and there's still the weekend left.

    Do something, send a Private Message to the moderator and staff. All of them.

    This thread won't fix anything, it will only make things worse in the long run. As upset as you are about Don, how much more upset will you be knowing you started this negative trend?

    There is def some truth in what you're saying but the more awareness there is of this the more likely the mods and staff are to see it. I'm not saying it nessicarily is allowed but it certainly is pathetic that someone would be banned from this when I have shown evidence if players doing far worse things and they never even received a warning from supercell. If a player were actually trying to sell their account I do think they should be banned but there are major reason why this play seems innocent.



    OP- The above forumer is correct when he/she says you also need to take it up with staff directly but as so many of us know that sometimes can feel like you're talking into a black hole. I for one understand this situation as I've been in a similar place. I hope this issue gets resolved shortly

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  9. #89
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    Quote Originally Posted by AxionXD View Post
    It's like talking to a brick wall with most of you.

    I have yet to hear a single one of you answer my important question: How many of you actually contacted ANY of the Staff members and moderators from this list

    http://forum.supercell.net/showgroups.php

    That's the group that's going to help.

    #FreeDonTuan isn't going to help

    This thread is not going to help.

    I keep responding because it doesn't matter whether it's me or someone else, this has been staying on page one regardless. And Search engines don't care if you're on page 1 or 1001, it'll trend and index the same.

    I feel for Don, and you guys definitely have a stalker situation going on, but you need to hit those contacts from the link above and get them to do something. They will, Daddy is a good person to talk to, he'll help. But letting people know about this tactic is the most moronic thing any of us have done this week, and there's still the weekend left.

    Do something, send a Private Message to the moderator and staff. All of them.

    This thread won't fix anything, it will only make things worse in the long run. As upset as you are about Don, how much more upset will you be knowing you started this negative trend?
    Hes 100% right. Making a forum post about it isn't going to help. Mesage a mod (preferably the player who actually owns the account the devise is on.) and also message in game. This is clearly a fake sell and isn't hard to notice as the pictures do show a townhall 10 and other stuff that makes it clear it is a fake.

  10. #90
    Super Member Tomaster1275's Avatar
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    Supercell customer support working as usual.

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