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  Click here to go to the first staff post in this thread.   Thread: Discover new fatal BUGS, My Neighborhood Derby Stuck at 0 second (not restart)

  1. #1
    Fresh Spawn
    Join Date
    Mar 2015
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    1

    Discover new fatal BUGS, My Neighborhood Derby Stuck at 0 second (not restart)

    I believe i am getting more worse than other people, today my derby not restart to beginning, but stuck in 0 second, no matter i reinstall and play, it's still stuck even if i play in another device. And a new task time is red. And i can't claim any rewards because the game says my derby is not over yet. My derby points still same, not restart to 0. Please help and start investigate my id Falian Aridua farm. Thanks a lot..hope get new update to fix this fatal bugs. Here some evidence : 2015-03-30-17-07-25_1280x720.jpg 2015-03-30-17-07-51_1280x720.jpg

  2. #2
    New Guy niteowl1805's Avatar
    Join Date
    Jun 2014
    Posts
    49
    For what it is worth, it sounds like from the HayDay response on facebook, that the 5 axes are just a "for now" gift and that they hope to fix everyone's rewards. I hope they are able to do that. I had 3 diamonds in one of my columns and lobster tails in another. I want those!!! So we will see what happens.
    Playing Hay Day on iPad 3.
    GC id: niteowl1805
    Playing daily; started early May 2014; current level 73

  3. #3
    Fresh Spawn
    Join Date
    May 2013
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    1

    Thumbs up I agree, want to choose my prizes not have just anything given to me!

    Quote Originally Posted by Lg1982 View Post
    5 axes simply isn't enough for a weeks hard work!

    I would like my 10 honeypots. 3 pickaxes and deeds please. Not to mention the 3 extra rewards for coming first.

    I had to fish for 2 days. Fill my precious sugar and cream into boats I normally cast away which made me sick to the stomach!

    5 axes??? Come again please! !!!!

  4. #4
    Fresh Spawn
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    Mar 2015
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    5

    Can't collect derby prizes

    The new derby is up my neighborhood got first and none of us can collect prizes

  5. #5
    Fresh Spawn
    Join Date
    Jun 2013
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    1

    derby problem - lost my rewards

    First cant collect the rewards
    Second the rewards gone and start New derby and i lost all my rewards
    My team finish first on derby
    Plz check and solve the issue
    Thx
    Last edited by Avalonx; March 30th, 2015 at 05:23 PM.

  6. #6
    Fresh Spawn
    Join Date
    Mar 2015
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    cannot claim derby reward

    After finishing 3rd place in the derby, but I could not claim the reward, although the derby already finished and a new started. I got this message: you can claim your reward after finishing the derby

  7. #7
    Trainee
    Join Date
    May 2013
    Posts
    16

    Unhappy hayday derby issue

    I know you are aware of derby prize issues, this morning I could not select prizes and now they are not even showing as an option. Our neighbourhood worked hard and won, I even spent 10 diamonds for extra tasks - does this mean our prizes are lost? If so, very disheartening - I know you gave axes as compensation, but not quite the same thing really.
    Last edited by KMM154; March 30th, 2015 at 05:43 PM.

  8.   This is the last staff post in this thread.   #8
    Nick[Supercell]'s Avatar
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    Aug 2012
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    Helsinki / Finland
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    Please read this announcement: http://forum.supercell.net/showthrea...erby-Status%21

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Random ramblings @slusse on Twitter: https://twitter.com/slusse

    For support related questions please reach out to our support team from within the game, or this link!

  9. #9
    Fresh Spawn
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    Mar 2015
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    Quote Originally Posted by Nick[Supercell] View Post
    Please read this announcement: http://forum.supercell.net/showthrea...erby-Status%21

    Cheers,

    Nick
    Nick will we get an update soon?

    Cheers,
    Dan

  10. #10
    Senior Member
    Join Date
    Jan 2013
    Posts
    298

    Thread took me nowhere!

    Bad enough getting 5 axes when I spent time and diamonds doing this stupid derby, but try to go to the thread that Nick gave and it took me nowhere. This is ridiculous. I want my diamonds back. Don't want or need axes. I find it to be an insult to all of us who have worked hard on the derby. Sure hope you fix this thing soon and return our diamonds and give us the prizes we won in the derby.


    Level 111

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