Derby Still Not Working Correctly

[MisterBites]

We have the same issue, we finished up first, even watched the last few minutes till the derby finished.
When the derby finished it sayed we finished 15th??? Other people in the NH experienced the same issue.
Collecting the prizez from the 5 horseshoes worked correct, except for the shuffeling prizes that didnt work.

[makeupinternet]

Even though we came in 1st place and had gotten every available horse shoe! So disapointed. I, along many of my neighboors, spent 10 diamonds each for an extra task since it was a close call at the finish line. Also, many of us only got to do 4 tasks since one seems to disappear like so many others are describing. Wish I hadn't spent those diamonds

[AnniSpanni]

Our neighbourhood came 1st iñ the derby by a long shot more than 10000 points and when the derby ended ot said we came #8 and no prizes at all , prettyaannoyed as we worked hard all week to be #1 :-(

This has happened to our neighbourhood too. We were well ahead with most other neighbourhoods not even taking part (I think maybe only 3 or 4 took part, and we were more than 10,000 points in front). This morning I sign in and it says we placed #9 with no rewards. That's impossible so there is definitely a glitch.

Please sort this out Supercell.

[MarySWiggins]

Told we came 12th when we were so far ahead it wasn't funny and only 3 NH's playing. I think the others realized it was all a joke!
then no rewards for coming 1st because we came 12th apparently
then no prizes
then people losing tasks again
was anything fixed for the 6 days since the start of the derby anything at all???
if u need to close down the bloody game to fix this just bloody well do it!!!!
and please explain whet the heck u have been doing for 6 days!!!
We also paid 10 diamonds for extra tasks and the 7 diamonds they gave us when closing down to "fix the problems" just doesn't cover that or the aggrievation!!!!!

[dwdw83]

Same here. We finished 1st with close to 25000 points. Second place had only 6000 points and 6 neighbourhoods had zero points.
At the end of the derby the screen tells me we finished 15th. ♥♥♥???

We were almost at the 5000 mark by the end of the last derby and were in first place the entire time. Matter of fact, all the other NH besides one scored 0! At the end it says we were in 11th place and did not get our bonus! WTH SC?! How can we be in 11th place with almost 5000 points when the rest all had 0 and one had 198?!?! This needs to be fixed or we won't be playing the derby anymore! My NH members should receive compensation for this mistake as we worked very hard and helped each other alot to try to get far in the derby even though the other NH weren't even playing. Some of us even spent diamonds on Tom just for the derby. If we do not receive our promised bonus we will not participate again! I am one of the Co leaders of WARYS NH, Double D Farm is my farm. This is not fair to my members who worked so hard and used up resources to get as far as we could! Fix this SC!

[Ripplyuk]

Same for me, but it seems to change. First it said we won but no prizes/horseshoes. Then it said we came third, again no prizes. My game also freezes each time I check the Derby stand, requiring me to close it and re open. Now it's just moved on to the new Derby and asks me to choose a task. No Thanks!

[Christhetoerag]

Our neighbourhood worked really hard coming 3rd and winning 4 horseshoes. However once the derby was over we got nothing. Do we have to claim our prizes the instant the derby finishes. Bit difficult when the derby finishes in the early hours of the morning when we are still asleep. Please fix this problem because at the moment we are not bothering doing the derby any more

[barrufeta]

Hi,

Our neighborhood was first on the derby and we have not had any price (not even been told any position).
We can't collect the prices with our horseshoes neither (we collected 5, more than 16700 points)

It's very disapointing after one week playing for the derby and some people spending their diamonds on it.

We hope you'll solve it and give us our prices as last derby, and please, fix it definetively or close the derby until you solve the problem 100%.

Thank you!

barrufeta, from CATALANS neiborhood.

[dwdw83]

We have the same issue. Stayed in 1st all week and worked very hard to see how far we could go. Several of us even spent diamonds on Tom just to help with the derby. All the other NH had 0 points besides one NH who had 198. At the end it says we were 11th place and did not get our bonus awards. How do we get 11th place against NHs who didn't even play?!

[Connemara]

Come on supercell, about time you let us know that you're there!!!