Hay Day now crashes when I go into my City

[ChloeBitty13]

I have tested on:

1. iPad 2 with iOS 8.2 and previous version with 512MB RAM | capacity 32 GB, available 7.5 GB | Bluetooth off | hard reboot | all other applications closed.
2. iPhone 5C with iOS 8.2 and previous version with 1,024 MB RAM | 16 GB capacity, available 1.6 GB | Bluetooth off | hard reboot | all other applications closed.
3. And finally, using an Android emulator program (blue stacks) on a Samsung AMD A6-4400 laptop with Windows 8.1 | 4 GB RAM, 3.46 GB usable.

All devices have the same issue of crashing as soon as the train arrives or I touch the screen after entering the town. As other users have indicated, I also recently bought a land expansion and moved the Beach Cafe.

Please let me know if additional information is needed.

[thebakertron87]

Just to add to my previous post. I thought it would be worth mentioning that when the game crashes I can just see the barn storage notice you get whenever you aquire a new item. It's like I'm receiving my gifts from the visitors without having to Tap them to get them like you usually do. Perhaps there is a glitch where as soon as you enter the town all the visitors are trying to give you the gift at the same time?

[lemonpickets]

Great pick up there - and here's my screen shot a split second before it crashes with the ghost barn counter...



image.jpg

It crashes three seconds max after I enter, every time just as the sign is fading in. I haven't collected anything or touched anything.

But out why us and not everybody? Because we moved something?

[thebakertron87]

Yeah I was gonna post a screen shot but not sure how to. Anyway it's exactly like that. The visitors shouldn't give gifts automatically so there's clearly a problem there. My guess is that's causing the crash. As to why it's affecting the people who moved buildings around is a mystery. Hopefully the developers will explain if and when it gets sorted.

[nuttz]

You would think with an update they would of fixed the station from not crashing..well I guess not grrr...when are you going to fix this 😡

[micke76]

You would think with an update they would of fixed the station from not crashing..well I guess not grrr...when are you going to fix this 😡

seems like never

[ismailromel]

the game is close immediately every time i open the town and try to do any action there so I tried to solve this problime by uninstall the game and reinstall but that dosen't work plz help me

[lemonpickets]

There are already 2 other threads about this issue.

[nuttz]

seems like never

Not even in known bugs and issues...yet we're all here complaining about it

[berryfaithy]

Since the derby was created, I cannot access my Town. It keeps on crashing though I already
updated my IOS. Please help!!!