😡👿Problem with loading screen 👿😡

[demiwarrior]

Lets make the clan chat here lol.. Our base oh god thinks like turn into ruin..

Mero 2 ota worker sutdai cha ...jan aba th9 janchu bhane ko

[Draxon]

Hey clan mates . Glad to find you all here complaining.

[demiwarrior]

Heh all mods,


Thanks for your best efforts to resolve this to the best of your abilities.


But as you can see this is not an INDIA specific or region specific problem.


What i can best guess is that this is a server/clan specific problem. Lets analyse the facts.


1) All the players in my clan all 48 of them are affected by this problem. They come from China, India, UK , Australia and the US. Hence it is not a REGION SPECIFIC PROBLEM and IT IS A CLAN SPECIFIC PROBLEM.


2) I tried yesterday to log in on my network from a NEW idevice. I downloaded the game created a new Game Center ID. The game loaded just fine and started at Level 1. Hence it is not a NETWORK SPECIFIC problem as well.


3) Now on this new idevice i disconnected from the new GC ID and loaded my old GC ID and the problem was back. The game got stuck on the loading screen again. Hence it IS AN ACCOUNT SPECIFIC / CLAN SPECIFIC PROBLEM.


4) Now on this new idevice i disconnected again my Old GC ID and loaded the new GC ID. The problem started affecting my new GC ID as well. Hence i think there is some bug which started affecting my new idevice from the server of my old GC ID.


5) I performed a factory reset of my new IDEVICE. And VOILA the game started working again.


Hence i think there is some bug or virus which is affecting the idevice from the server side. This is what SUPERCELL needs to look into.


I have done all these tests in the last 72 hours and the observations i have mentioned above. My only request is for you to please take it up with SUPERCELL and share with them this issue as i have described. I am sure they will now be able to fix it.


Thanks again for your support in resolving the issue.


Regards


GC ID sidsekhri
COC Nick - Almighty Thor
Clan - INDIA GOLD

On 5 no u said the game start workin..Does it star the old game again or what..??? Can't get u

[demiwarrior]

Hey clan mates . Glad to find you all here complaining.

La krist bro aba chai real ma hamro clan hunna lagyo haha...welcome draxon

[Draxon]

The game just loaded for me. I saw the notification box that someone attacked me and took 10 trophies. Then, the game froze. I tried to reopen but, damn, same problem again- got stuck in the loading bar.

[demiwarrior]

The game just loaded for me. I saw the notification box that someone attacked me and took 10 trophies. Then, the game froze. I tried to reopen but, damn, same problem again- got stuck in the loading bar.

Mero ni hahaha tara notification chai thiye na

[pr1est92]

The game just loaded for me. I saw the notification box that someone attacked me and took 10 trophies. Then, the game froze. I tried to reopen but, damn, same problem again- got stuck in the loading bar.

Lol same thing here.

[mikey825]

I can't play the game ... It stuck in the loading screen though I can hear the sound but can't see my village...I tried to used the game in other device .it shows the same problem...
N I have asked other...they also havin the same problem...

ps : I have done some basic trick like force closing, reinstalling, turning the device off and again on, n other .... But also it didn't helped

Same here guys.....

[Marika[Supercell]]

Hi! If you haven't contacted our support team yet, please do so as soon as possible! They'll help you If possible, use Report an issue feature in the game, or email them at clashofclans.feedback@supercell.net