Complain / report abusive behaviour

[Akshatkillerrr]

hello clashers , i am in a war clan which constantly does clan wars .. and i am sad that many times enemy clan write bad clan description about our clan nationality , members , etc .. sometimes they make offensive layout and even come in our clan to abuse us ..
so i just wanted to know that how to report to SC because i once tried to did it but i didnt get any reply for over a month now from SC .. so maybe i was doing it wrong :/ .. i sent them a mail from my android device from the link given in help and support in the game ..
does SC let us know if they took any action against the people we reported ??..
pls help .. thanks !

[Roarke]

Make sure you include a screenshot of the offensive behavior (clan description, base layout, etc) with your initial email.

Also make sure your email account isn't mislabeling Supercell's reply emails as spam.

[Akshatkillerrr]

Make sure you include a screenshot of the offensive behavior (clan description, base layout, etc) with your initial email.

Also make sure your email account isn't mislabeling Supercell's reply emails as spam.

i did that the last time .. they are'nt replying .. lol ..

[Akshatkillerrr]

hello clashers , i am in a war clan which constantly does clan wars .. and i am sad that many times enemy clan write bad clan description about our clan nationality , members , etc .. sometimes they make offensive layout and even come in our clan to abuse us ..
so i just wanted to know that how to report to SC because i once tried to did it but i didnt get any reply for over a month now from SC .. so maybe i was doing it wrong :/ .. i sent them a mail from my android device from the link given in help and support in the game ..
does SC let us know if they took any action against the people we reported ??..
pls help .. thanks !

could use some help here... plese