X-bow bug

[drravi72]

Looks like we've found what's causing this issue but it's possible that we won't be able to deploy the fix until the next version goes live. Apologies for the inconvenience.

When is the next version going live????

[luismaster]

For me the xbows are working fine. I'm not sure what the problem is.

[Tnaidu]

Hello everybody,
I am there to let you know about a bug happening since the new update of december.
Even if I have put my arc-x in air/ground mode, when I have been attacked twice by a balloon/minion composition, my arc-x didn't fire on them, like if they were in the ground mode.
I have been disapointed of loosing free ressources to the enemies because of a bug since I am actually at 2550 trophes and looking for master 3. I am lvl 95, hdv 9 and my in game name is Tnaidu.
Did this problem happened to anyone else ?
Thank you

[CaptnnGinyu]

This is just so sloppy, It is beyond evident that zero testing was done prior to the updates release. I can't believe more people aren't outraged by this. This topic is certainly not getting the attention it deserves especially the negligence on Supercell's part to fix the issue, explain what caused the issue, and of course elaborate about on how to resolve the problem of trophies being lost/gained because of it. I for one am extremely saddened that I've wasted countless gems boosting spells, barracks heroes, etc only to play "X-bow roulette". This is just getting out of hand, its been 8 days and the most the community has gotten is a insincere apology. Excuse me If i expect more from a company of this stature.

[newdles]

No offense to you all at supercell but if this is a known issue, and you believe you know how to fix already, why not go ahead and do it rather than wait a month til next update. Ive never been the type to complain and i would be willing to put my salary on the line but if this was an issue resulting in you not getting paid for us purchasing gems due to a glitch it would be fixed before any member of your team slept that night.

I pay in $100 increments like many others. This should be without a doubt fixed as soon as you see how to do so.

[Donovan18]

Ill let someone with higher authority tell him

[Jasper2600]

I've got some pics here. This has happened to me twice now and I am very ♥♥♥♥♥♥! Would have won on def. They are both on air and ground.

xbows are not shooting loons!

In second pic the xbow is shooting the archers and not loons or minions

[Stu41]

Looks like we've found what's causing this issue but it's possible that we won't be able to deploy the fix until the next version goes live. Apologies for the inconvenience.

That answer is not really helpful in anyway. Can you elaborate a little more. How long are we going to have to wait for this to be rectified.

If I cause a problem for a customer of mine, the company I work for makes sure the issue is resolved within 48 hours

[Janz]

I'm sure most of you are already aware of the X-Bow bug that has existed since the most recent update came out. For anyone who doesn't know what this bug is...

Sometimes X-Bows that appear to be set to "ground" will shoot ground and air troops, and sometimes X-Bows that appear to be set to "air and ground" will only shoot ground troops.

This glitch can have a major negative effect for both defenders and attackers. As a Town Hall 9 pushing with Balloonion in Champion, this glitch has a major effect on gameplay for me. I would like it to be fixed as soon as possible.

As far as I know, this is the only response we have gotten...

Looks like we've found what's causing this issue but it's possible that we won't be able to deploy the fix until the next version goes live. Apologies for the inconvenience.

Now, I understand the entire app may need to be updated through the Play Store/iTunes in order to fix this glitch. In that case Supercell would need to submit the app to Google and Apple first to let them approve it and so on. If so, then the glitch couldn't be fixed on-the-spot.

In my opinion, this glitch needs to be fixed ASAP even if an entire new update has to be released. This is a major glitch that is negatively affecting gameplay for many players. Please everyone, let Supercell know we want this fixed!

[Sontaran]

I second this, it is costing me with loonion in master 2, I am a TH9 so I don't need these surprises that sometimes cost an attack or waste spells or heroes that otherwise would be still available