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Thread: ♥♥♥♥ed account / security issue

  1. #1
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    ♥♥♥♥ed account / security issue

    One of my clanmates account is being ♥♥♥♥ed. It could have been a joke, because writing differently isn't really a proof, nor is leaving and coming back to the clan, but there's one thing that is, or at least supposed to be, impossible.

    He mentioned before that it happened once (I believe yesterday) and that he lost 10,000 dark elixir. I thought that the ♥♥♥♥er may spent it, but a little while ago I checked his dark elixir storage and it had over 14,000 DE. The bad talking guy supposedly ♥♥♥♥ed his account again, but a few minutes later my clanmate got his account back. Again he lost 10,000 DE. As I saw his storage just before his account got ♥♥♥♥ed, and I saw it some minutes later with 10,000 DE less, it's obvious that something is wrong. It's impossible to spend such an amount of DE without leaving any trace. There should be a constructor upgrading the king, a queue in the dark barracks or a history of an attack, using a lot of DE troops. None of these is the case. Only reasonable conclusion seems that either the DE has disappeared or has been transferred to another account.

    To whom should he get in touch about this issue? What data would you need to confirm / trace it?

    p.s. the censored word is h*a*c*k

  2. #2
    Forum Elder KlarkSmith's Avatar
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    Quote Originally Posted by PatrickV View Post
    Only reasonable conclusion seems that either the DE has disappeared or has been transferred to another account.
    2 Things that are impossible.

    One guess could be that someone is indeed accessing his account, and removing Dark troops from his camps while create new to replace them.

  3. #3
    AdvoCat Extraordinaire meonhoc's Avatar
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    And it's telling me that things are not the same
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    The only thing that your clan mate can do is to contact Support through the game and explain the situation (someone is playing on his account without his permission). Support can lock account and give recovery code to the right owner (proof will be asked). It could take some time before Support gets back to him .

    Until then, if you can contact him outside of clan chat (that the other person won't be able to know), try to set up a code to recognize your clan mate (an unusual request, a word used in chat randomly, a coded question and answer that changes according to some rules...I'm sure you will figure it out)

    Good luck to your clan mate.

  4. #4
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    Thanks to both of you. I'll let him know.

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