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  Click here to go to the first staff post in this thread.   Thread: Game will not load!

  1. #481
    He who has not yet claimed his title dahimi's Avatar
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    Quote Originally Posted by Ratistiss View Post
    Dude I am east coast US and down, people all over are down. Stop placing blame and recommending self help and track down the problem. There are steps on your end to do to track down problems, I know becuz I am a server administrator.

    So Pls fix the problem
    Thanks
    Pretty sure they said if you continue to be unable to log on to PM them specific info, you know so they can track down the problems.

    Quit being a jerk.

  2. #482
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    Same players!!

    It's even the same players reporting it as last time hbarbes and I had the same issues last time on different sides of the atlantic at the same time. Common denominator supercell server!! Not ISP!!!!

  3. #483
    twister's Avatar
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    As a forum mod, I don't have access to Supercell's servers, but have enough information to pass on to those who do. Thanks for the reports, just had to rule out the things I could possibly help with before someone gets a 2:00am wake-up 8-).

  4. #484
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    Quote Originally Posted by twister View Post
    As a forum mod, I don't have access to Supercell's servers, but have enough information to pass on to those who do. Thanks for the reports, just had to rule out the things I could possibly help with before someone gets a 2:00am wake-up 8-).
    Thank you Twister

  5. #485
    Fresh Spawn
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    Server won't load!! Again!!

    It's only been since Friday that this has happened again. Please fix. And I'm assuming "it's a small number of people effected?"

  6. #486
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    Correction

    Hbarnes. Not whatever I typed last time... Ps twister none of us feel sorry for someone getting a 2am call when we all pay through the nose. I appreciate you're clearly a very nice person. But I like many want a good service when we pay through the nose for it and we are being seriously neglected at the moment. This was over a 12 hour outage on Sunday!

  7. #487
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    Quote Originally Posted by twister View Post
    As a forum mod, I don't have access to Supercell's servers, but have enough information to pass on to those who do. Thanks for the reports, just had to rule out the things I could possibly help with before someone gets a 2:00am wake-up 8-).
    It would help if we knew what information is actually useful for them? People post everything from clan names to village names. Is any of that useful? Gamecenter accounts?

  8. #488
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    Quote Originally Posted by clasho View Post
    It would help if we knew what information is actually useful for them? People post everything from clan names to village names. Is any of that useful? Gamecenter accounts?
    I think he was just confirming it was a widespread problem.

  9. #489
    Senior Member sandiego's Avatar
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    Get home from work and psyched to play but

    will not load!

  10.   Click here to go to the next staff post in this thread.   #490

    Thumbs up Looks Widespread

    Hey Guys,

    Not sure on the source of the problem but it looks pretty simliar to the server issues from last Friday (which were essentially a backlog of queries jamming things up).

    I just reached out to our on-call engineer (it's 2am in Finland so I assume he's asleep) and hope to have more information for you soon.

    Sorry for the trouble and I'll have an update as soon as I can!

    -Steve

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