Changes to personal train

[Gefion]

I have checked twice now:


My personal trains maintenance time is 1 h 30 m.
The actual maintenance time is 1 h 50 m.


Others with the same experience?

[Cricks3]

Last night my train was ready to be used i looked at a few neighbours and they didnt have anyone i wanted to pick up so i waited and didnt use the train. I went back about an hour later to check for new visitors waiting but the clock had reset back to 6 hours.

I thought this was odd and put it down to a random bug.

This morning my train was ready to go again, I again visited a couple neighbours to see who needs picking up but again there was no one worth picking up as i need 5 people to fill my personal train so im a bit picky. This time I only went and made a coffee and walked the dog, came back to try again and the clock had reset to 37mins until train would be ready.

Ive never had this error before since i unlocked the train but this started after the patch i think.

I've got this version of the PT train bug as well and have informed Staff of it. There seems to be 3 versions:

1) The timer freezes when you're signed out of the game.
2) Time is ADDED to the maintenance that was left. Not sure if it only happens when signed out or when signed in as well.
3) The timer resets, either for the entire maintenance or a portion. Happens if you're signed out or signed in. (You were logged out but I was logged in and actually playing the game. Stepped away for about 10 minutes and timer reset when phone went into sleep mode).

If folks are seeing other versions, please describe in detail. Also, please ensure you send an in-game report.

[Cricks3]

I just got a bit of feedback for those whose timer appears to be running in slow motion. It seems that, for some, the incorrect, slowed-down time version of this multifaceted issue is visual only. The timer IS apparently counting down correctly but only shows the wrong time. Guess we'll each have to keep close tabs and see.

[StanDadVille]

Until this update, the personal train always came sooner than it said it would. I use a timer app to remind me when certain things finish and a 5 hour wait would usually take about 3:30. Naturally I wasn't complaining but still worked to get my time down to 2 hours.

Now, I log in for the first time today and find that my train still has 46 mins waiting time. I suspect it is only counting down while I am playing as I last picked up visitors at least 16 hours ago!

Needless to say, I won't be bothering with the town until this is sorted

[Gefion]

hmmm.......

Now my B&B is an hour behind!!?
Normally i put people in the b&B when the train arrives. They are finished about 15 min. before the new train arrives. Same this time - only the people in B&B had 47 min. left.

Please supercell. Something is very wrong. I hope you can fix it. it is very annoying. I love the game and i appreciate the effort you do. And i know this has only been a few days, but it feels like forever

Please help the one of us who has this problem. Obvious not all of us but i suspect we are a lot anyway.

[Rachel71b]

I'm also having problems with the PT where I go to the game in the morning and the PT isn't ready, although the regular one is. I hope you can fix it Super Cell. Thanks! Love the game!

[hmadsen]

Last night i sent the personal train away to pick up visitors just before going to sleep.

I had it come into the station, offload the people and i started assigning them to the requested shops. I waited until the train was fully back in it's place and the hose connected to the front. Clicked the train and it said maintenance time was 4:30

This morning i wanted to send the train off but much to my surprise the timer said 4:07 until it would be finished.

Seems that the timer stopped counting Down about the time i turned the game off and went to sleep.

After the last update my personal train is barely able to pick up visitors 2 times where before i had 3-4 pickups a day.

Please fix this stupid bug. It seems that it is so big that it must be possible to find it.

Playing on android, if that matters.

[northwinds13]

Basically having the same issues as the last person. Personal train doesn't keep ticking down overnight. But I'm on IOS with an ipod touch. Still four hours left after taking a break from the game for 12 hours.

I'm not taking a break from the town, but I am kicking many extra visitors out of town just to make myself feel better.

[Cricks3]

Until this update, the personal train always came sooner than it said it would. I use a timer app to remind me when certain things finish and a 5 hour wait would usually take about 3:30. Naturally I wasn't complaining but still worked to get my time down to 2 hours.

Now, I log in for the first time today and find that my train still has 46 mins waiting time. I suspect it is only counting down while I am playing as I last picked up visitors at least 16 hours ago!

Needless to say, I won't be bothering with the town until this is sorted

That was the original glitch to the PT that you mention and also was NOT the intended design. The train timer then would cut OFF time when one signed in so maintenance was never the full amount. That glitch was a great exploit that lots of folks took advantage of before they fixed it. Apparently, you never noticed that it was fixed weeks ago and the train worked as designed until this update.

Looks like this update may have given us the reverse, partially, of that previous glitch...instead of cutting off time from the scheduled maintenance, it's adding. They'll get it fixed and working right again. But with the other manifestation versions, it's not as easy as they first thought. Hence why they believed it was already fixed and now finding out not completely and back to the drawing board.

hmmm.......

Now my B&B is an hour behind!!?
Normally i put people in the b&B when the train arrives. They are finished about 15 min. before the new train arrives. Same this time - only the people in B&B had 47 min. left.

Please supercell. Something is very wrong. I hope you can fix it. it is very annoying. I love the game and i appreciate the effort you do. And i know this has only been a few days, but it feels like forever

Please help the one of us who has this problem. Obvious not all of us but i suspect we are a lot anyway.

Hmmm....Thanks for posting this. I'll inform them of this possible effect as well. Perhaps it would be a good idea for all of us to keep track of building wait times as well to see if they are, indeed, being affected and you're not just mistaken or this is a one-time fluke.

Last night i sent the personal train away to pick up visitors just before going to sleep.

I had it come into the station, offload the people and i started assigning them to the requested shops. I waited until the train was fully back in it's place and the hose connected to the front. Clicked the train and it said maintenance time was 4:30

This morning i wanted to send the train off but much to my surprise the timer said 4:07 until it would be finished.

Seems that the timer stopped counting Down about the time i turned the game off and went to sleep.

After the last update my personal train is barely able to pick up visitors 2 times where before i had 3-4 pickups a day.

Please fix this stupid bug. It seems that it is so big that it must be possible to find it.

Playing on android, if that matters.

Same here. Signed in nearly 12 hours after last using the train with my 2.30 maintenance, only to see it say 1.47 still to go. While I'm just as annoyed and frustrated as all of you, there's nothing we can do other than to continue to report anomalies and signs of improvements to give SC the feedback they need to fix this completely.

Basically having the same issues as the last person. Personal train doesn't keep ticking down overnight. But I'm on IOS with an ipod touch. Still four hours left after taking a break from the game for 12 hours.

I'm not taking a break from the town, but I am kicking many extra visitors out of town just to make myself feel better.

Me too!

[Peregrine]

I have noticed that if I jump back home before my passengers unload that the train will not start maintenance until I come back to town. Anyone else see this?