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Thread: i cant use G+

  1. #61
    Tom's Little Helper Cricks3's Avatar
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    Checked in first thing this morning. Sorry, no news yet other than that they are still working hard to figure out what's up and get it back online as quickly as possible. Wish I had more to tell you. We'll all just have to hang on. Nothing else to do anyway...except catch up on chores that we put aside to play HD.
    GC: PhoenixAerie KIK: Cricks3 HDTag: YQJLUQU9
    Farm: In Memory of Tom, Level 162, town level 48
    NH: None at the moment. Enjoying solitude for a while.
    iPhone 6s Plus, iOS version 14.3 Time Zone CST -6
    Honorary "Tech Bug Hound", Previous Official SC Hay Day Forum Moderator

  2. #62
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    Pop up confirm blank

    it was not just me who had failed to get load Google+..still waiting for fix..

  3. #63
    Trainee ayushnyash's Avatar
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    msg to cricks3 (3)

    Quote Originally Posted by Cricks3 View Post
    They're busy working on figuring out the issue. Taking time out to personally reply to threads only prevents them using that time to fix things. Hence, they pass information on to us mods when they can so we can pass that onto you, which I did as I was able to keep you all informed as best as I and SC were able.

    They are still looking into why this is and what needs to be done to fix it. In the meantime, Nick just posted these instructions regarding what to do, or rather what NOT to do, while waiting for them to figure this all out:

    http://forum.supercell.net/showthrea...me-Center-Info!
    You said that they are working on it fine but cant they help us who have reported this here by the recovery code method and keep on working with this later on.
    I know they are doing this so that no future issues come regarding this.
    If they help us with the recovery code method I don't think that it is going to take much time.
    Need answer for this !!! (ASAP)
    Last edited by ayushnyash; September 10th, 2014 at 01:08 PM.

  4. #64
    Tom's Little Helper Cricks3's Avatar
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    Quote Originally Posted by ayushnyash View Post
    You said that they are working on it fine but cant they help us who have reported this here by the recovery code method and keep on working with this later on.
    I know they are doing this so that no future issues come regarding this.
    If they help us with the recovery code method I don't think that it is going to take much time.
    Need answer for this !!! (ASAP)
    No. A recovery code can only help you if you have a Lost Farm that's been recovered AND you have access to G+ to get into the recovered farm. So....a code won't help because you CAN'T sign into G+ at all. You NEED G+ to sign into your farm. Only once they get this problem fixed will it be known if you still have access to your farm or if you'll need to place a Lost Farm ticket.

    The following has just been added to the Support Pages to address this distressing issue:

    https://gamesupport.supercell.net/hc...arily-disabled
    Last edited by Cricks3; September 10th, 2014 at 01:47 PM.
    GC: PhoenixAerie KIK: Cricks3 HDTag: YQJLUQU9
    Farm: In Memory of Tom, Level 162, town level 48
    NH: None at the moment. Enjoying solitude for a while.
    iPhone 6s Plus, iOS version 14.3 Time Zone CST -6
    Honorary "Tech Bug Hound", Previous Official SC Hay Day Forum Moderator

  5. #65
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    Unable to restore hay day from google account!!! :(

    Hello friends i have lost my farm...need help to restore...i was in 31st level and i don't know how but one fine day i lost all my progress and i had to start from first level.....now i was in 19th level and i had to factory reset my phone...but i had saved the game on google plus..but now i'm unable to load the farm...The error which i'm getting, i have attached the screenshot of it...plleaaassseeeeeee helppp ((Screenshot_2014-09-10-18-32-37.png
    Last edited by shakiv0324; September 10th, 2014 at 01:15 PM.

  6. #66

  7. #67
    Trainee ayushnyash's Avatar
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    Quote Originally Posted by Cricks3 View Post
    No. A recovery code can only help you if you have a Lost Farm that's been recovered AND you have access to G+ to get into the recovered farm. So....a code won't help because you CAN'T sign into G+ at all. You NEED G+ to sign into your farm. Only once they get this problem fixed will it be known if you still have access to your farm or if you'll need to place a Lost Farm ticket.

    The following has just been added to the Support Pages to address this distressing issue:

    https://gamesupport.supercell.net/hc...arily-disabled
    Are they all joking with us how much more time is it going to take? ???
    FARM : AYUSH JAIN(lvl 37)
    NH : HAY DAY (COME & JOIN US)
    COC NAME : AYUSHNYASH(lvl74 TH 8)
    COC CLAN : Zoot Bros.
    BOOM BEACH NAME : AYUSHNYASH

  8. #68
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    Quote Originally Posted by Cricks3 View Post
    No. A recovery code can only help you if you have a Lost Farm that's been recovered AND you have access to G+ to get into the recovered farm. So....a code won't help because you CAN'T sign into G+ at all. You NEED G+ to sign into your farm. Only once they get this problem fixed will it be known if you still have access to your farm or if you'll need to place a Lost Farm ticket.

    The following has just been added to the Support Pages to address this distressing issue:

    https://gamesupport.supercell.net/hc...arily-disabled
    this says, "thankfully the game team quickly noticed the problem...."

    weren't they made aware of it when the players noticed the problem after they found they couldn't login to their games via google+ ?

    doesn't really matter either way, i'm just trying to pass time until this update gets released.

  9. #69
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    Thumbs up Looks like this affects everybody on Google+

    Looks like this affects everybody on Google+
    Everyday passes by, people are not playing game and not watching the ads. Then no $$$ generated.
    Wonder why this fix takes so long, and how did it break in the first place?

  10. #70
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    same issue devs already looking at it


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