Hi everyone, I have an issue within my clan. My sister has left my clan on two occasions now, both time she did not want to leave, no one has kicked her, it says she left but it wasnt her .... has anyone else experienced this?
Hi everyone, I have an issue within my clan. My sister has left my clan on two occasions now, both time she did not want to leave, no one has kicked her, it says she left but it wasnt her .... has anyone else experienced this?
Hi, this is caused either by someone else playing on her device or her account is loaded on someone else's device. If it's the former, set a password lock on the device and tell family (or whoever) to not mess with her game. If it's the latter, things get complicated. If she loaded her game on someone else's device, she would need to get the person to stop messing with the account. If that's not possible or if someone somehow had her GC password, then she needs to go ingame, click settings->help and support->report an issue and send an email to support explaining the problem.
Last edited by zachUVA; July 2nd, 2014 at 06:53 PM.
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