Lost Village Issue. [SuperCell]

[shivampaw]

Trust me, I am. Anyway my phone doesn't arrived yet.

I know you are, if only others were like you

[Cdoeschi]

I know you are, if only others were like you

*grins* only 3 weeks now... let's see, when it's going up and over 10 weeks of waiting.

[Equilibrium]

*grins* only 3 weeks now... let's see, when it's going up and over 10 weeks of waiting.

It would be annoying but if it would be 10 weeks, then let it be. I need my village back anyway.

[shivampaw]

It would be annoying but if it would be 10 weeks, then let it be. I need my village back anyway.

It hopefully won't take that long

[Seze]

It would be annoying but if it would be 10 weeks, then let it be. I need my village back anyway.

I hit the 3 month mark today but I don't think you'll have to wait that long. I've seen tickets being resolved in under 8 weeks from the new Lost Village help category. So, as long as you gave them all the required info I think you'll get your village back in a few weeks time. That's just my opinion though, as there's no way to really know when you'll get a response.

[Equilibrium]

I hit the 3 month mark today but I don't think you'll have to wait that long. I've seen tickets being resolved in under 8 weeks from the new Lost Village help category. So, as long as you gave them all the required info I think you'll get your village back in a few weeks time. That's just my opinion though, as there's no way to really know when you'll get a response.

maybe supercell someday will make Highest priority on "Lost villages" and someday, it will be faster to recover it
anyway, it's good when you have support so thanks seze, shiv

[Equilibrium]

I will start from the first day in Clash of Clans.
I had one Gmail account (one of google apps).
I downloaded Clash of Clans, I singed in that Gmail, but it demanded to write Name and Surname(to create Google+ account), and then, Name of my village.
I played hard and pretty long, I paid money for gems. When I tried to buy gems first time, it demanded me to attach to Gmail account my creditcard, nothing special about that, just for information.
So I got up to 70Lvl and TH8, I invested in this game 230Euros.
It was all perfectly good, but then my phone has broken and I could't turn it on. I sended it to Sony Service Center and they fixed it and gave me my device back, but all Data from it was lost and for some reason, my phone, after few hours was broken again, it was because of Kitkat 4.4.2 Android update and it burned up my PCB on phone.. So the main problem is that I can't remember Google+ account details, the only thing that I remeber is Name and Surname, but I have my Gmail account, where I have all payments to Supercell. I tried to contact with google, but anywhere are those stupid bots, that can't help me in this case. So Is it somehow possible to recover my village?
I would like to get answer from a Moderator. Thank you.

[shivampaw]

I will start from the first day in Clash of Clans.
I had one Gmail account (one of google apps).
I downloaded Clash of Clans, I singed in that Gmail, but it demanded to write Name and Surname(to create Google+ account), and then, Name of my village.
I played hard and pretty long, I paid money for gems. When I tried to buy gems first time, it demanded me to attach to Gmail account my creditcard, nothing special about that, just for information.
So I got up to 70Lvl and TH8, I invested in this game 230Euros.
It was all perfectly good, but then my phone has broken and I could't turn it on. I sended it to Sony Service Center and they fixed it and gave me my device back, but all Data from it was lost and for some reason, my phone, after few hours was broken again, it was because of Kitkat 4.4.2 Android update and it burned up my PCB on phone.. So the main problem is that I can't remember Google+ account details, the only thing that I remeber is Name and Surname, but I have my Gmail account, where I have all payments to Supercell. I tried to contact with google, but anywhere are those stupid bots, that can't help me in this case. So Is it somehow possible to recover my village?
I would like to get answer from a Moderator. Thank you.

Hi,

SC can't help you, all they see in their playerbase is a string or numebrs unique to your Google account. Your best bet would be to keep trying to contact Google, try the phone if you can and give them proof. Maybe they can tell you what it is.

[Equilibrium]

Shiv, I know, but I can't contact with Google, I'm not from United States, I'm from Latvia.
And I can't find poeple from Google Support who can answer on Emails

[Tinkerbell]

I will start from the first day in Clash of Clans.
I had one Gmail account (one of google apps).
I downloaded Clash of Clans, I singed in that Gmail, but it demanded to write Name and Surname(to create Google+ account), and then, Name of my village.
I played hard and pretty long, I paid money for gems. When I tried to buy gems first time, it demanded me to attach to Gmail account my creditcard, nothing special about that, just for information.
So I got up to 70Lvl and TH8, I invested in this game 230Euros.
It was all perfectly good, but then my phone has broken and I could't turn it on. I sended it to Sony Service Center and they fixed it and gave me my device back, but all Data from it was lost and for some reason, my phone, after few hours was broken again, it was because of Kitkat 4.4.2 Android update and it burned up my PCB on phone.. So the main problem is that I can't remember Google+ account details, the only thing that I remeber is Name and Surname, but I have my Gmail account, where I have all payments to Supercell. I tried to contact with google, but anywhere are those stupid bots, that can't help me in this case. So Is it somehow possible to recover my village?
I would like to get answer from a Moderator. Thank you.

The only way you can recover your lost village is to download the game again, go to the in game settings and send an email to support.
There is nothing we can do for you here on the forum.