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  Click here to go to the first staff post in this thread.   Thread: why I still cannot login hayday? account banned!

  1. #51
    Forum Elder d2l5p2's Avatar
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    Quote Originally Posted by ira2904 View Post
    Was pleased to hear adequate but disappointing response. Do you think that customer support is useless to write?
    Maybe, unless you can prove somehow that no other software or program was used to enhance your game. If you can somehow show that you did not, then yes you should contact support through the help/support section of this forum. If I can find the proper link I will come back to post it, or it may be on this thread somewhere above.

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    Donna / Level 125

  2. #52
    Forum Elder d2l5p2's Avatar
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    Cricks posted this a couple of pages back:


    If you can prove that you did not violate the TOS and your ban is in error than contact Support through the links kindly provided by PitchforK:


    http://www.supercell.net/contact

    Hayday.feedback@supercell.com

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    Donna / Level 125

  3. #53
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    I saw that game developers are in Helsinki, Finland. My husband is originally from Estonia. It is on the opposite shore of the Gulf of Finland, the city of Kohtla-Jarve. There his home, his mother lives. I joke: let's go to your mother, at the same time see the headquarters Supercell)))

  4. #54
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    Playing hay day on a computer is against the TOS because it requires a 3rd party program which changes the original game code. That is why you are banned. This has been detailed on the forums before.

    Играя день сена на компьютере против ГС, поскольку он требует третьего программу партии, которая меняет исходный код игры. Вот почему вы запретили. Это было подробно на форумах раньше.

  5. #55
    Senior Member express01's Avatar
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    Quote Originally Posted by ira2904 View Post
    Was pleased to hear adequate but disappointing response. Do you think that customer support is useless to write?
    Customer support normally only responds to problems related to real money purchases or bugs/problems caused by the app itself. Problems caused by customers' mistake take rather low priority, especially when it has nothing to do with real money purchases.

    If your son used some emulators to play HayDay on a PC, then he's already violated the Terms of service, which would result in a block/ban. Customer support cannot do anything about it.
    Last edited by express01; June 28th, 2014 at 10:12 AM.

  6. #56
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    I need your help

    I hadn' t use any 3rd party program to play hayday. I had just changed the language to refresh the news. Is it wrong? My account is banned. I want to be helped. Please! My enlish is too bad.

  7. #57
    ilovehayday's Avatar
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    Quote Originally Posted by Nhoccon313 View Post
    I hadn' t use any 3rd party program to play hayday. I had just changed the language to refresh the news. Is it wrong? My account is banned. I want to be helped. Please! My enlish is too bad.
    Really? And you play on Apple or Android, nothing else, right?
    Last edited by ilovehayday; July 2nd, 2014 at 02:34 AM.
    If you can't post and the forums are read-only, then the forums are now closed.
    Come join the new unofficial Hay Day forum, we just got to 300 members! https://justhayday.boards.net/





  8. #58
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    Your arrogance is amazing!

    Reply is to this comment........And please use proper English.

    I find it funny that when the ban swept in, suddenly there are so many "newbies" show up and complain. Could it be that these are the people behind those strange farms

    Your arrogance is amazing X-( There are people from all around the world on here what makes you think they need to speak proper English? How many languages do you speak? I bet you're a white English-speaking male. And very very sad. Save your rude comments. X-(

  9. #59
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    Rudeness should not be tolerated when for NO GOOD REASON

    Being rude is a sign of inferiority complex ♥♥♥♥!!!

  10. #60
    Senior Member BaguettesAndBrie's Avatar
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    Quote Originally Posted by ybegood View Post
    Reply is to this comment........And please use proper English.

    I find it funny that when the ban swept in, suddenly there are so many "newbies" show up and complain. Could it be that these are the people behind those strange farms

    Your arrogance is amazing X-( There are people from all around the world on here what makes you think they need to speak proper English? How many languages do you speak? I bet you're a white English-speaking male. And very very sad. Save your rude comments. X-(
    Countering an ignorant comment with a racist one is also rude, and offensive - not to mention a TOS violation.

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