why I still cannot login hayday? account banned!

[Cricks3]

Since the town I started a second farm on my PC as I didn't have a 2nd device to start it on, I used and paid for <edit> which is software that runs apps on PC but I download hayday from google play through it, it's not changing the game or trying to hijack it or anything, is this against the rules re 3rd party software? I didn't think it was as I still download hayday etc the same as before and it's not changing anything re the game, but I would hate to be doing something that was against the rules. so could a mod clarify this and is it just bots etc you are talking about?

My 2nd farm at the moment is running fine but is this illegal, <edit>?

Yes, it is against the TOS rules regarding 3rd party software as is playing on an unsupported device. It matters not where you got the software or if it's legal software.

Their games are exclusively for mobile devices ONLY. Another company's software is required to MAKE the game play on that unsupported device so, yes, some files ARE changed, without SC's permission to you or to the company that makes that software. Since that company does NOT have SC's permission to change their game files, their software pirates the game when you use it, which is illegal.

Additionally, it is also against the rules of this Forum to discuss, recommend, name, link to or otherwise encourage (even indirectly) the use of these programs. Your post and the one below, which quoted it have both been edited to remove the unallowed naming of the 3rd party software that you used.

Also be advised that should something happen to that 2nd game during the time you manage to retain it before it's discovered and your account is terminated, SC Technical Support will not help you. No matter how minor or severe the issue, any problem reports you issue...bug, glitch, graphics, inability to connect, inability to download updates, crashing, or even losing the farm entirely will not be acknowledged by Support.

Here's one

Thank you. I've passed that along.

[Cricks3]

Since the town I started a second farm on my PC as I didn't have a 2nd device to start it on, I used and paid for <edit> which is software that runs apps on PC but I download hayday from google play through it, it's not changing the game or trying to hijack it or anything, is this against the rules re 3rd party software? I didn't think it was as I still download hayday etc the same as before and it's not changing anything re the game, but I would hate to be doing something that was against the rules. so could a mod clarify this and is it just bots etc you are talking about?

My 2nd farm at the moment is running fine but is this illegal, <edit>?

Yes, it is against the TOS rules regarding 3rd party software as is playing on an unsupported device. It matters not where you got the software or if the software itself is legal. The software DOES change some of the game files in order to MAKE it play on an unsupported device and does so withOUT SC's permission, which is not legal.

Please read Nick's post again and the TOS.

Additionally, is it against the rules of this forum to name such softwares, link to sites, or otherwise encourage (even indirectly) use of such programs.

[makeupinternet]

Yes, it is against the TOS rules regarding 3rd party software as is playing on an unsupported device. It matters not where you got the software or if the software itself is legal. The software DOES change some of the game files in order to MAKE it play on an unsupported device and does so withOUT SC's permission, which is not legal.

Please read Nick's post again and the TOS.

Additionally, is it against the rules of this forum to name such softwares, link to sites, or otherwise encourage (even indirectly) use of such programs.

Thanks for that clarifying post Cricks! Great that you explained that programs like that change game files to be able to work on unsupported devices, I never knew that, or even thought about it to be honest. Your explanation puts the terms in context and with that it is much easier to understand the terms of use (those are often a bit too technical for non-techies!) and why software, even legit, is not allowed. I won't be touching any of that stuff, but I sure will be hoping for SC to make the game available for PC sometime in the future!

[Irnbru4u]

Thank you mod for your reply I had no idea, I suspected if I had a tech problem I would have been on my own as I wouldn't expect SC to try and fix it ( re you don't support it) but had no idea it fell into the category of you would terminate, or into illegal area or against your rules as I said before why. ( as I played and downloaded hayday through the official where you download hayday etc)

I will try and beg my husband to let me use his phone to save the farm ( he won't let me play it though) until I get a 2nd device so I can play it on that as I did put money into the farm but it was just for a 2nd dairy and sugar machine for me so it's not a big deal for me that I stop playing it.

I don't break rules especially violating etc kind, and I am glad I asked so I won't do that anymore, as I researched that name ( and I am sorry I mentioned it by name) and knew that was legit I didn't think about SC side of it, and am surprised to hear that but understand now and respect your decision.

[ira2904]

Hello, everybody, help me understand why I was blocked in the game?
Sorry for bad english, I live in the Republic of Belarus, Russian is my native language, so I used Google translator.
I am a woman 36 years old, so I c h e a t in the game could not, because I do not even know how it's done. I always played with android phone Huawei G 600.
Q: Game lock permanently or temporarily? If temporary, how much? If ever, it is best to write to unlock? I have a suspicion that the son can from our computer gave me a surprise.
Tell that to the family computer should not be installed to avoid such unpleasant surprises in the future. My e-mail I do not, I recorded the game with my husband's e-mail address that is on the computer. Maybe the solution here my lock? Waiting for an informative answer.
Sincerely Irina

[maxell]

Hello, everybody, help me understand why I was blocked in the game?
Sorry for bad english, I live in the Republic of Belarus, Russian is my native language, so I used Google translator.
I am a woman 36 years old, so I c h e a t in the game could not, because I do not even know how it's done. I always played with android phone Huawei G 600.
Q: Game lock permanently or temporarily? If temporary, how much? If ever, it is best to write to unlock? I have a suspicion that the son can from our computer gave me a surprise.
Tell that to the family computer should not be installed to avoid such unpleasant surprises in the future. My e-mail I do not, I recorded the game with my husband's e-mail address that is on the computer. Maybe the solution here my lock? Waiting for an informative answer.
Sincerely Irina

I think implying a woman of 36 either does not have the intelligence to multi-box or is so sublimely pure of heart they would never consider multi-boxing is a little offensive.

It looks like you said your son played hay day on your pc using software that makes the pc pretend it is a phone. That is illegal. That is why you are blocked from playing.

Похоже, что вы сказали, что ваша сын играл день сена на вашем компьютере с помощью программного обеспечения, что делает ПК вид, это телефон. Это является незаконным. Вот почему вы заблокированы от игры.

[ira2904]

maxell
Junior Member
Join Date:
Mar 2014
Posts:
132
I think implying a woman of 36 either does not have the intelligence to multi-box or is so sublimely pure of heart they would never consider multi-boxing is a little offensive.
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this mockery?
I asked for help in resolving the issue, but not a flood

[d2l5p2]

Irina, unfortunately the Google translator did not do a very good job of translating. It was very hard to understand exactly what you were trying to say, but it did sound like you said your son did something on the computer which may have caused a problem with your game. If that is the case, I don't think there is anything that can be done to restore your farm. Computer software used to in any way change or play the game is not allowed.

[ira2904]

Was pleased to hear adequate but disappointing response. Do you think that customer support is useless to write?

[ira2904]

Level 62 is very sorry. I played a year ...