Supercell fix this ♥♥♥♥ or many top players will quit this game

[pzwackel]

They have acknowledged the problem. Thier magic wand is in for repairs right now so they need to do it the old fashioned way which takes time.

ou, magic wand. sounds promising :-)

At least their customer care has not acknowledged it. Their reply to me was more about: you stupid guy don´t play in a public WLAN or on 3G :-))))

[NeuralFusion]

They have acknowledged the problem. Thier magic wand is in for repairs right now so they need to do it the old fashioned way which takes time.

apparently, they like the "which takes time" method more than anything else.

[aavp]

SuperCell, any plans on fixing the unfair server error tactic being used to unfairly win defenses?

Thanks in advance.

[pzwackel]

apparently, they like the "which takes time" method more than anything else.

Sure, in particular for areas in which it don´t hurt their gem & cash flow :-)

[Ko20]

Sow tobi kaisers video on it supercell needs to fix this

[Coathanger]

ou, magic wand. sounds promising :-)

At least their customer care has not acknowledged it. Their reply to me was more about: you stupid guy don´t play in a public WLAN or on 3G :-))))

Those people are not customer care. SC staff have big blue/orange bars under their name stating their position. Moderators of the forum have green.

[pzwackel]

Try not attackin anything less than 30 cups

Oum, I followed your advice, and attacke a 52 cup victim, that did me cost -5 cups by getting disconnected by him..

[NeuralFusion]

Sure, in particular for areas in which it don´t hurt their gem & cash flow :-)

I beg to differ.

I wanted to buy gems for a month, was gonna spend $300 in 1 day..

No support ever contacted me, so i decided not to.

Finally, over a month later, problem fixed and I was still not even notified, compensated, or apologized too by any staff member for the problem.

Hell, I still havn't heard from them..(even though problem is fixed finally)



All in all, Customer service is the worst ive ever seen.

but game is fantastic

[Kuris]

I too have experienced this, and I am nowhere near the top.

This isn't the first time an event like this has happened. Remember the time when all the clans went down? And you where not able to access your own clan? Or look at other clans. Or, recently the FB page was ♥♥♥♥ed. Wonder what Supercell has done to deserve such a hit

[Coathanger]

Sure, in particular for areas in which it don´t hurt their gem & cash flow :-)

Yes because you know exactly what caused both bugs and that they are too busy enjoying their mimosa's to care about this one.