Child making in-app purchases

[Quantor]

I did in fact read the thread before I came across this post and it clearly says that it has been going on for a month. The man didn't check his account for an entire month? Hell , I wish he could have all his money back , but whether he does or doesn't , it's on him.

The thing is: the kid used a payment method provided through the phone-company. So it showed up on the MONTHLY phone-bill... So yeah, if the company would have not locked the phone and informed the parents this could have go on for a whole month, nearly one and a half... And not every phone company is offering to monitor the costs on a daily base...

And yes, regarding German law he has a good chance to get at least a partial refund as the kids phone was part of a family contract and it could be very obvious that it was the kids phone...

[Kirky]

I did in fact read the thread .

Your original post mentioned credit card. There was none involved.

[Quantor]

Is the suspension permanent though? I could turn a starter townhall to level 10 with maxed defences by purchasing gems and using them. Only to claim a refund as it wasn't me behind the purchases. Let the suspension period end (if it has a timer) and continue playing...

Payments are not handled by SC, but SC knows how much gems were sold and to whom... If now Apple or Google informs them that they'll not get a dime for a specific customer for this specific reason then you can rest assured that this account would not be opened up again... Or they'll completely reset it first to a state before the purchases... But I don't think so....

[xLordAriesx]

The thing is: the kid used a payment method provided through the phone-company. So it showed up on the MONTHLY phone-bill... So yeah, if the company would have not locked the phone and informed the parents this could have go on for a whole month, nearly one and a half... And not every phone company is offering to monitor the costs on a daily base...

And yes, regarding German law he has a good chance to get at least a partial refund as the kids phone was part of a family contract and it could be very obvious that it was the kids phone...

Hey man I got it . Give the man his money he did nothing wrong , kids will be kids and parents aren't held accountable for mistakes. And they lived happily ever after. The end

[dahimi]

Listen , i don't know what part of the world you're from, but where I'm from, these types of things are avoided when you properly educate your offspring and set boundaries as to what is okay and not okay to do.

Really? As a child you never did something you knew was wrong but thought you wouldn't get caught for?

By establishing some sort of order , this could be prevented.

The parent admits they made a mistake. Most mistakes and accidents could be prevented, that's why we label them as such instead of labeling them eventualities or "on purposes".

The kid is 11 years old and he doesn't know what the hell the money sign looks like?

I'm not sure why you continue to persist with this line of false reasoning especially after having claimed to read the thread as well as my comments.

Stop sugarcoating things and hold people accountable for their mistakes.

I am holding them accountable? I do keep saying they made a mistake don't I? I'm sure the kid got in trouble. I also believe the parent by law is entitled to a refund and will probably receive one. I consider the amount of time they will have to spend on this issue to be "time served".

And yes, adults have ways of monitoring their account and saying "hey i don't remember buying 600 euros/dollars/pounds on itunes or google play"

I'm positive at the end of the month, when their statement arrived, this is exactly what would've happened. Again after reading the thread and my comments, I'm not sure why you continue to persist with this line of false reasoning either.

[dahimi]

Hey man I got it . Give the man his money he did nothing wrong , kids will be kids and parents aren't held accountable for mistakes. And they lived happily ever after. The end

You keep demonstrating with your comments that you don't in fact "get it".

[Quantor]

Hey man I got it . Give the man his money he did nothing wrong , kids will be kids and parents aren't held accountable for mistakes. And they lived happily ever after. The end

Have not said that he doesn't made a mistake... I handle my kids regarding such things other ways.... But... If a neighbor is coming to me with a ball in his one hand and my son at the other, mourning about a broken window I'll also not pay for it... This is payed by my insurance... Was it now a mistake to give a ball to my son ? am I responsible for my son breaking a window with it ? Also if I've told him a thousand times not to play in front of windows with it ?

its the same with digital devices as we live in a more and more digital world... Kids today have computers, mobile phones, game consoles, aso... A lot of parents are not that confident with these things and a lot of kids know much more about it than the parents... And in these times there are payment functions in nearly every device.... There are enough kids out there who may get their hands on credit cards / pay safe cards / banking passwords by accident or by intention.... Those things can happen and as a father who has to go to work I'm not able to play watchdog 24/7... And also I don't want to be one as kids needs to make experiences and also have to learn out of the consequences their doings will have...

It happened to this family, lesson learned, now I'm sure they care more about their sons activities... But also I hope for them that they'll get a refund... As I get a refund from my insurance company for the window... And as we have laws covering such incidents then they're eligible to get one...

[MomoZB]

xLordAriesx, I am just going to agree with the other too, expect for one point...

Really? As a child you never did something you knew was wrong but thought you wouldn't get caught for?

Does that make me the odd ball in the sea of normal?

[xLordAriesx]

Really? As a child you never did something you knew was wrong but thought you wouldn't get caught for?

No , when I was a child , I knew how hard my parents worked for the little money they had , so I never would have deliberately stolen from them. At 11 , you should know better



The parent admits they made a mistake. Most mistakes and accidents could be prevented, that's why we label them as such instead of labeling them eventualities or "on purposes".

Admitting to the mistake would be paying for it and saying "hey next time , before giving my child a smartphone with capabilities of making purchases , I should either A) Put a restriction on it , or B) Teach him the value of a dollar and how you should not mess with daddy's hard earned money.





I'm not sure why you continue to persist with this line of false reasoning especially after having claimed to read the thread as well as my comments.

There is nothing false about my reasoning only your perception of my reasoning. Most people would probably agree with me



I am holding them accountable? I do keep saying they made a mistake don't I? I'm sure the kid got in trouble. I also believe the parent by law is entitled to a refund and will probably receive one. I consider the amount of time they will have to spend on this issue to be "time served".

Yeah the kid got in trouble as he is getting a pre-paid card in the near future.



I'm positive at the end of the month, when their statement arrived, this is exactly what would've happened. Again after reading the thread and my comments, I'm not sure why you continue to persist with this line of false reasoning either.

Again, my reasoning is fair. You entrusted your son with a device capable of making purchases with no type of security and now you're surprised that he spent a ridiculous amount of money. My reasoning here is that this could have been prevented in the following ways:

1.Make sure no app is downloaded without your permission
2. Monitor your son closely by checking the phone/device
3. Add security protocols on the device before things can be purchased

[xLordAriesx]

Btw , pardon my quote responding as I don't know exactly how to respond to individual ones