Is the suspension permanent though? I could turn a starter townhall to level 10 with maxed defences by purchasing gems and using them. Only to claim a refund as it wasn't me behind the purchases. Let the suspension period end (if it has a timer) and continue playing...Originally Posted by Quantor
You're wrong on all accounts here. In civilized countries we give people the benefit of the doubt for a damn good reason.
In this case, the amount spent could easily be done in a single day and certainly over the course of a few days. Credit card statements are irrelevant because a credit card wasn't used (you did read the thread right)? I'm sure the company issues billing statements, but not daily. The company did shut down the phone though which is what alerted them to the issue.
They also explained how it was done. Fortunately, again in civilized countries we don't hold 11 year olds accountable for these sorts of actions. By their very nature they don't have the wisdom and life experience necessary to exercise good judgement.
It's true the parent made a mistake, but everyone makes them. In this case it cost a bit of money (which if they contact support they can probably get refunded) which really in the grand scheme of things means very little. Hopefully, both the parent and the kid learned something from this and life goes on.
Last edited by dahimi; May 14th, 2014 at 03:34 PM.
Read the damn thread. The kid thought they could purchase, use the gems, and then cancel the transaction within 15 minutes. They either screwed up or were wrong. So yes, the 11 year old knew what they were doing, but thought (because generally 11 year olds aren't known for their wisdom) that it would be ok.
With that thread that was closed that person was advised how to stop it from happening again. That part right there is key and actually the person I quoted is pretty spot on with how things work.
Started the game in January and three days later became a member of Zombie brains, the only clan I ever been in. Town hall eight since April 16th.
Wars won, 86. War hero,543 stars
Don't speed upgrade your town hall, being a level nine or ten does not help you if you have gold walls or lower.
Judging ? I'm calling it as I see it. You don't think it's your responsibility to monitor your finances ? Because in doing so, you could prevent something like this.
This has very little to do with monitoring your finances.
I dont' know what your the first quote is if it is not judging.
And you clearly hadn't read the thread as your description on how it as done is wrong
I was thinking of this (not doing it, I just think of stuff like that) but I didnt want to post it
Its sad that some people will attempt this...
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Listen , i don't know what part of the world you're from, but where I'm from, these types of things are avoided when you properly educate your offspring and set boundaries as to what is okay and not okay to do. By establishing some sort of order , this could be prevented. The kid is 11 years old and he doesn't know what the hell the money sign looks like? Stop sugarcoating things and hold people accountable for their mistakes. And yes, adults have ways of monitoring their account and saying "hey i don't remember buying 600 euros/dollars/pounds on itunes or google play"
I did in fact read the thread before I came across this post and it clearly says that it has been going on for a month. The man didn't check his account for an entire month? Hell , I wish he could have all his money back , but whether he does or doesn't , it's on him.
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