Hold on a moment. I was just reading a thread were the OP's son had amassed a large bill due to purchase of 'gems'. I then noticed that he seemed to be perfectly eligible for a full refund as it was his son that made the purchases. I have a few questions about this.
1) Where's the proof that it was his son and not somebody else but blaming it on an underaged individual to dodge costs?
2) What if the account holder used up all the gems or a partial amount? Are they still entitled for a refund?
3) Can't this be exploited? I go make £10k gem purchases, use them all up ingame then blame it on someone underaged get a refund and reap the rewards?





