You said that you emailed then 6 times.. did they give you 6 tickets?Originally Posted by oldcoc
Also, this is what you must do: https://gamesupport.supercell.net/hc...What-can-I-do-
You said that you emailed then 6 times.. did they give you 6 tickets?
Also, this is what you must do: https://gamesupport.supercell.net/hc...What-can-I-do-
Last edited by SorrowCat; May 12th, 2014 at 08:48 AM.
"I won't scatter your sorrow into the heartless sea, I will always be with you."
-Venom Snake
First , Thanks for your reply.. about the tickets, i got the tickets yes but not six, when i say 6 times, in the same email that i got the ticket i do reply on that email after a couple of weeks. Clear?
Second , the link you provided is unuseful link from supercell. If you contact apple , apple will tell you we have no accsee to your village, this is not about apple ID , this is about someone log in to your village with the server and the server controler only can help you in this " supercell " ..
Supercell should not put this link above as a soluation links, because its not a soulation.
Thanks anyway, and again waiting for supercell game support
Alright then, that's fineFirst , Thanks for your reply.. about the tickets, i got the tickets yes but not six, when i say 6 times, in the same email that i got the ticket i do reply on that email after a couple of weeks. Clear?
Second , the link you provided is unuseful link from supercell. If you contact apple , apple will tell you we have no accsee to your village, this is not about apple ID , this is about someone log in to your village with the server and the server controler only can help you in this " supercell " ..
Supercell should not put this link above as a solution links, because its not a solution.
Thanks anyway, and again waiting for supercell game support
It is suppose that some log into your GC, and loaded your village
So saying that someone ♥♥♥♥ed SC severs just too take your village.. I don't know, quite interasting story, hope you find a solution or someone else (game support as you said) could help you
"I won't scatter your sorrow into the heartless sea, I will always be with you."
-Venom Snake
Thanks for your reply back I really appreciate your concern.
As i mentioned someone log in to my village, this does not mean they h@cked SC server i am not saying that, I said someone log in to my village only, as i said might be different stories maybe when i sold my device, or someone ♥♥♥♥ed my email and when i changed it ... i don't know. If I knew my problem I will solve it by myself.
Anyway, all these options might be but Can I get my problem solved here? because same story happened to one of my friends and SC changed his server to a new village and banned the old village server....
I hope I get some help here from SC Team.... Appreciate everyone post on this page.
Thanks all
Any comments?
Any Slouation?
You sold your device without deleting clash of clans and resetting the phone ? Your information is probably still on that device, thats how he is logging in. Goto the police.Any comments?
Any Slouation?
Go to police?
If this is the answer, then no need for SC support then, every problem has a slouation i think ....
please be a logical
SC working good but too much preasure under them i think, this problem has been solved for many of players before... but now with me no answers, no idea why? neither here or by emails.
Thanks anyway
This is the only case I know of recovering a H@cked account http://forum.supercell.net/showthrea...t=account+backGo to police?
If this is the answer, then no need for SC support then, every problem has a slouation i think ....
please be a logical
SC working good but too much preasure under them i think, this problem has been solved for many of players before... but now with me no answers, no idea why? neither here or by emails.
Thanks anyway
"I won't scatter your sorrow into the heartless sea, I will always be with you."
-Venom Snake
I appreciate your help bro,
Ok let's say i wanna do same as what he did....
i contact apple.. apple replied back: we cannot log in to your village or the server of your village and see if more than one person are using your village or not.
logically, how can apple log in to my coc account or the village?
by the way,
this is SC customer support job. 1- They can know your IP Address ID 2- they can know in which country at this moment you are playing coc 3- they can log in to your village and investigate. In general, they know every single think you do in your account.
And this problem happened to one of the player who already solved with coc support this is global chat what i heard.
but the problem is its been more than 1 month and half and no responce at all from SC support......
Apple should not log on your village at all, but they should be able to tell if someone else is using your GC (which can be very bad) as if you sell your phone without doing a "factory reset" (back to 0) anyone can get all your data (credit card, email, anything)I appreciate your help bro,
Ok let's say i wanna do same as what he did....
i contact apple.. apple replied back: we cannot log in to your village or the server of your village and see if more than one person are using your village or not.
logically, how can apple log in to my coc account or the village?
by the way,
this is SC customer support job. 1- They can know your IP Address ID 2- they can know in which country at this moment you are playing coc 3- they can log in to your village and investigate. In general, they know every single think you do in your account.
And this problem happened to one of the player who already solved with coc support this is global chat what i heard.
but the problem is its been more than 1 month and half and no responce at all from SC support......
SC support can know that, but they have no way to know is not you using that account, so they can't do nothing
yeah, support goes slow sadly
"I won't scatter your sorrow into the heartless sea, I will always be with you."
-Venom Snake
Posting Permissions
