Serious problem .. Admin come in please.. ( 4000+ player)

[oldcoc]

I am honest and I completely understand your frustration. 4 months is a very unusual waiting time, are you sure 100% sure they haven't contacted you already (Junk folders, spam etc)? Did you say you sent 6 emails? If so, you may have been lost in their spam. Oh, and I just looked back at your OP. You were not h@cked through SC's servers. Someone has access to your GC account, SC may be able to block them however it was not their fault you were h@cked

If there is a soluation like locked my account and then ask me and see if i am the real owner or not ( same as old cases that SC got ) usually what they do is locked your account and identify you.

[oldcoc]

Wow. I cannot believe how eager you are to act like he is a horrible person. I just cannot... Oh my God. You are so malicious! It's unbelievable! It really is UNBELIEVABLE! Most of your post was unlikely condemnation. Give some people the benefit of the doubt and assume that they are legit. Most people are.

Don't blame him ... He saw 200K gems and got shocked ... he has no idea about the top players and SC knows if 200K are enought to be in the top or not ( of course not , try to upgrade your walls to level 10 or 11 with gems ) you will see how much does it cost you.

Phoenix64, don't think about what he say, Thanks for ur reply

[enOehT]

just dropping by to say that I hope you get your account back! Nigel's story should be promising for you :]



best of luck CHAMP

[Purelyluck]

How it is going Oldcoc ? Have u send an email to Theo yet ? Well I'm just trying to help here, I don't really post in forum that much. But when I see cases like yours I know I must help u out. I know how frustrated it can be, me myself I'm a th10 maxed out defense, unless you're unable to provide the details of your account to prove the ownership of your account. If you can I don't see why supercell are taking so long to reply to your email. Anyway keep me updated Oldcoc on your case.

[oldcoc]

How it is going Oldcoc ? Have u send an email to Theo yet ? Well I'm just trying to help here, I don't really post in forum that much. But when I see cases like yours I know I must help u out. I know how frustrated it can be, me myself I'm a th10 maxed out defense, unless you're unable to provide the details of your account to prove the ownership of your account. If you can I don't see why supercell are taking so long to reply to your email. Anyway keep me updated Oldcoc on your case.

Hey best friend,

nothing new, sent couples of emails to supercell but no responce at all. Guess what is the last update? my account has been locked 3 days ago and then its unlocked by itself with out putting any codes or anything else, then yesterday its locked again !!! What can i do? I sent them an email this morning also but no responce at all.

friend, I can prove that i am the real ownership for this account and i can provide details of everything, but I am not doing that because they didn't ask me for that or ask me any quesitions. should i send all my details without any responce? I will wait until they reply back to me and ask me whatever they want i am totally free and can provide it.

Me neither no idea why they don't reponce to my emails!!!!!!!!!!!!!!!!!!!

Thanks bro for your considration.

[Purelyluck]

Hey best friend,

nothing new, sent couples of emails to supercell but no responce at all. Guess what is the last update? my account has been locked 3 days ago and then its unlocked by itself with out putting any codes or anything else, then yesterday its locked again !!! What can i do? I sent them an email this morning also but no responce at all.

friend, I can prove that i am the real ownership for this account and i can provide details of everything, but I am not doing that because they didn't ask me for that or ask me any quesitions. should i send all my details without any responce? I will wait until they reply back to me and ask me whatever they want i am totally free and can provide it.

Me neither no idea why they don't reponce to my emails!!!!!!!!!!!!!!!!!!!

Thanks bro for your considration.

why is your account locked for 3 days ? My case was, they locked my account and they immediately inform me that my account is locked , to unlock u need to enter this code. Straight in one email though, without putting any code it will remain locked until the rightful owner unlock it with the code provided by SC in the email. Before locking your account they will verify if you're the real owner did they?

[oldcoc]

why is your account locked for 3 days ? My case was, they locked my account and they immediately inform me that my account is locked , to unlock u need to enter this code. Straight in one email though, without putting any code it will remain locked until the rightful owner unlock it with the code provided by SC in the email. Before locking your account they will verify if you're the real owner did they?

they didn't inform me about anything, they didn't ask me quesitions or verify if i am the real owner or anything ... just locked my account!!!

i have reciepts from Apple that shows i spent on last period only around 1400$ ( only on last period )

[SorrowCat]

they didn't inform me about anything, they didn't ask me quesitions or verify if i am the real owner or anything ... just locked my account!!!

i have reciepts from Apple that shows i spent on last period only around 1400$ ( only on last period )

check your spam just in case

[oldcoc]

check your spam just in case

checked spams everywhere none

here is the last case with the last action

Your request (#4251778) has been received and is being reviewed by our support staff.

[SorrowCat]

checked spams everywhere none

here is the last case with the last action

Your request (#4251778) has been received and is being reviewed by our support staff.

Oh, well that is a progress, at least the ticket is not closed