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Thread: Clash loads 100 % but the game doesn't show the village

  1. #81
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    Cannot access with mobile data

    Quote Originally Posted by shivampaw View Post
    What country do you live in? Can you go to page 2, there is a survery there, please fill it out and reply.
    Thanks again Shiv, i live in Italy, posted the survay on another tread, hope you can help me

    Device: iPhone 4

    iOS/OS:iOS 7.1

    Works On WiFi (Yes/No): Yes

    Works On Mobile Data (Yes/No): No

    Can Visit www.portquiz.net:9339 on Mobile Data (Yes/No): Yes

    Can Visit www.portquiz.net:9339 on WiFi (Yes/No): Yes

    Amount of free space on device: 7GB

    Jailbroken/Rooted (Yes/No): No

    Can use the internet and watch videos on the device (Yes/No): Yes

    ISP (Who your internet provider (WiFi not working) or Mobile Provider (Mobile Data Not Working): Vodafone

    Does it work on different WiFi Networks: Yes

  2. #82
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    If it were an ISP problem, all Yoigo/Vodafone/Orange users should have the same problem, and this isn't that case. Can anyone who plays CoC with Yoigo post here, please? Anyway, I don't think this is a Yoigo problem, but a server problem. Shivampaw, could you ask Supercell for the changelog of this version? I think this could help us

    P.D: HayDay worked for me, no problems

  3. #83
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by perezmadre View Post
    If it were an ISP problem, all Yoigo/Vodafone/Orange users should have the same problem, and this isn't that case. Can anyone who plays CoC with Yoigo post here, please? Anyway, I don't think this is a Yoigo problem, but a server problem. Shivampaw, could you ask Supercell for the changelog of this version? I think this could help us

    P.D: HayDay worked for me, no problems
    Hi,

    Clash and HD are different in what they need to be played.

    We were able to conclude that yogio were blocking something required to play Clash during some times.

    The changelog is available in the announcements sub-forum, it won't be of any help.

  4. #84
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    Ok, but how do you explain that we're able to play CoC with mobile data just after reinstalling?
    Last edited by perezmadre; April 17th, 2014 at 06:27 PM.

  5. #85
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by perezmadre View Post
    Ok, but how do you explain that we're able to play CoC with mobile data just after reinstalling?
    You what!? You can play fine after reinstalling

  6. #86
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    Quote Originally Posted by shivampaw View Post
    Hi,

    Clash and HD are different in what they need to be played.

    We were able to conclude that yogio were blocking something required to play Clash during some times.

    The changelog is available in the announcements sub-forum, it won't be of any help.

    I reinstalled it 2 times, nothing changed.
    Can play Boom Beach with mobile data but not CoC

  7. #87
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    Yes Shiv, CoC loads without problems the first time after reinstall it, but it's very annoying because I have to pass the tutorial every time. That's why I don't think It's an ISP problem.
    I saw Clashrenfer7's comment in page 5 and I tested it. As he said: "after all these days I've been testing the game, starting and restarting it over and over again, and several times the game didn't open,I mean with the same problem (the bar goes to 100, but later it seems that it crashes), but sometimes the games opened, well is annoying to do this, restart the game several times. But few hours ago I finally realize that there is no problem opening it, without the need of restarting it."

    All of this in Android, perhaps in iOS this doesn't happen.
    Last edited by perezmadre; April 18th, 2014 at 07:28 AM.

  8. #88
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by perezmadre View Post
    Yes Shiv, CoC loads without problems the first time after reinstall it, but it's very annoying because I have to pass the tutorial every time. That's why I don't think It's an ISP problem.
    I saw Clashrenfer7's comment in page 5 and I tested it. As he said: "after all these days I've been testing the game, starting and restarting it over and over again, and several times the game didn't open,I mean with the same problem (the bar goes to 100, but later it seems that it crashes), but sometimes the games opened, well is annoying to do this, restart the game several times. But few hours ago I finally realize that there is no problem opening it, without the need of restarting it."

    All of this in Android, perhaps in iOS this doesn't happen.
    Hi,

    Could you try the game at after midnight and see if it works?

  9. #89
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    Ok, I'll try. I'll comment with results

  10. #90
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by perezmadre View Post
    Ok, I'll try. I'll comment with results
    Ok, a guess could be that the ports are blocked during time periods.

    On the other hand this could be multiple smaller issues to create the problem.
    Android's seem to be having problems with Yogio

    On the third hand, we all just hope this is a nightmare.

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