
Originally Posted by
Valoroc
^
No amount of testing fully prepares for the amount of server stress that comes from releasing an update to such a large playerbase. Lag is to be expected, glitches as well. But I'm starting to question the amount of testing that went into this at all. You've got these cute videos to advertise clan wars, FAQ section which was constantly updated with easy answers to dumb questions. You also have tons of logistical problems (matchmaking) and technical bugs for which you have gone dead silent on.
Don't tell me you have a total of 2 Supercell reps who can post in these forums, one policing 'problem solver' who quotes the FAQs and says wait on SC (which is his job, afterall), and a handful of forum mods who merge and move topics that you don't feel like addressing.
My concerns about matchmaking were merged with some repetitive topics to slowly die (aka be ignored). Cool, I'll live with that, you'll be addressing it soon enough. Besides, even I agree you should handle the in-game bugs in game first. Oh wait.
There has been one maintenance since the release which by all appearances has resolved absolutely nothing.
So the question becomes, what, exactly are you doing?