Clan Wars Bugs & Problems

[Julezwatts]

We have a match in clan wars, we have 50, they have 48 players. I assume if you have swords, you are playing, if you don't, you are spectating. If this is true....
we have 10 people not playing bringing us down to 40, and 4 of those ten are our top players. Is that how it is supposed to work?????
Also I thought we would only drop to the nearest 5, so down to 45 for our matchup

Hi,

The only solution that we can recommend at this time is that you try and get ALL your clan members to log off the game, and this will hopefully 'jog' the server. Please keep in mind that there is a tremendous amount of traffic being processed at this time, so this issue may just be a matter of waiting until the servers can process all of the requests.

Thanks

[FoilerXC]

-no opponent after long search
-our clan displaying wrong ths and then none at all
-clan war ended message at my base before it disappeared altogether
-suddenly in spectator mode with no way out
-clan war symbol showing up next to some members then eventually all but dont know what it means
-lag in chat which seems to be improving

i'm co-leader and asked members to log off for a while. We are top 1000 clan, playing for a year now. Very excited about this feature, ty for the hard work supercell.

Global Heritage has this same problem

[Saltin]

Global Heritage has this same problem

Hi,

The cause for the majority of these problem are the servers. Since everyone is searching for a war the servers are under a bit of pressure causing issues. This includes, searching, chat lag, badges not showing, TH's displaying wrongly, GC friends not showing and much more.

If you can get everyone in your clan to exit the game for a few minutes this could help with the lag but as this isn't easy you should just wait.

If you are searching for a war, DO NOT RESTART the clan war search. It will throw you back in the queue and add even more strain on the servers. Spread the word on this in your clan. Read the sticky on how matchmaking works it can take a while.

Thanks

[Leafsfan]

Clan Wars is not working for my clan, Slap Yourself .When any member goes to access Clan Wars, it says that they are a War Spectator. My clan is really excited to start a clan war, so any help would be greatly appreciated.

-Chief Andy

Level 74

[scoe76]

I have a bunch of clan members who can't receive troops in their war castle. When I try to donate it says they can't get anything but when you scout and look at their castle it's empty. Is there a reason why?

[GizmoMan]

How do i clear my WARBASE clan castle people have donated ♥♥♥♥ to me and i cplans to get something better

[Saltin]

Clan Wars is not working for my clan, Slap Yourself .When any member goes to access Clan Wars, it says that they are a War Spectator. My clan is really excited to start a clan war, so any help would be greatly appreciated.

-Chief Andy

Level 74

Hi, please read this post below this reply

Hi,

The only solution that we can recommend at this time is that you try and get ALL your clan members to log off the game, and this will hopefully 'jog' the server. Please keep in mind that there is a tremendous amount of traffic being processed at this time, so this issue may just be a matter of waiting until the servers can process all of the requests.

Thanks

[Igor]

We waited around 2hrs to find a match, but we are there now

[Julezwatts]

How do i clear my WARBASE clan castle people have donated ♥♥♥♥ to me and i cplans to get something better

Hi.

There is currently no option to clear your warbase troop inventory.

[TheMan21]

All the co-leaders and leader in our clan are trying o start a war, but whenever one of them goes in too the map place there is no start button! Our clan is trying so hard to get it to work. What do we do?







Clan: PUMA LIFE
Please join us. Thanks!