Clan Wars Bugs & Problems

[LethalDK]

My clan is stucked too at 0s but.. i don't understand u guys ... if SC says that they know about the problem well i'm sure that even if u keep complaining it wont get fixed just with the complains so give em time to find and fix the problem ... God damn it.. Stop acting like cry babies ... Geez...

[JSpong]

Hi,

There is no cooldown after the war. You can go straight in and search for a new one.

Posts like this will just irritate people even more. I am positive one of the SC reps start posts like this, you shouldn't be acting like a mod.

[Wilkied]

Can't do anything on wars, no attack, no replays, no donations, no scouting the list goes on, I can't train troops ect
it's as if it's broke the game

[shivampaw]

Posts like this will just irritate people even more. I am positive one of the SC reps start posts like this, you shouldn't be acting like a mod.

WHAT? Someone asks a question and now we aren't allowed to answer it? I am going to die of laughter!

[glilly2003]

The new update freezes and has a lot of bugs fix it now.

[rob241abc]

i cant scout or attack in clan wars PLZ fix

[Yanchos]

This is awesome. Made me lol!

Sounds like you are having fun

[Ovicron]

WHAT? Someone asks a question and now we aren't allowed to answer it? I am going to die of laughter!

Shiv just leave the trolls alone,they need the ban hammer

[Phoenix64]

My clan is stucked too at 0s but.. i don't understand u guys ... if SC says that they know about the problem well i'm sure that even if u keep complaining it wont get fixed just with the complains so give em time to find and fix the problem ... God damn it.. Stop acting like cry babies ... Geez...

Just... restart... your device... please stop asking the same questions over and over on the forums. I understand that clan wars were extremely widely anticipated, and this is the moment of gaming where everyone pauses what they are doing and gets on their knees, but please try to read the thread. On a lighter note, I hope you smash some bases to smithereens!

[Kctrain]

April 10th, part 2

Some clans are getting stuck in the Preparation Day, 0s screen.

We are actively investigating and some stuck clans should now be starting their War Day. We believe this will sort itself out, but we will keep you guys updated as we make progress.

April 10

Updates on common problems and issues

1. Matchmaking and wait times: This should have improved in this morning's maintenance. We are closely monitoring the queue and will make any improvements in the future as needed.
2. "Stronger" players being left out of clan wars, placed in spectator mode: Please read our note above on rankings. This should explain why some players are placed in spectator mode despite having a higher TH. in addition, there may have been some server issues that caused some players to show up as less strong than they are. We are investigating any continued occurrences of this.
3. Unfair/unbalanced matchmaking: We will definitely improve matchmaking going forward to make sure clans are more evenly matched. We started off with the settings being pretty liberal, because we were worried that clans would not be able to find matches initially. This will be constantly improved with every maintenance/update.
4. Entire Clan Stuck in Spectator Mode: Should be fixed with this morning's maintenance, and avoided going forward by NOT PRESSING THE CANCEL button. Please post in our bugs subforum if your ENTIRE CLAN continues to experience this issue. And please note that this is a different issue than individual members being in spectator mode. Inevitably some members will be left out of the war.
5. Individuals showing lower War TH/Base levels than regular in village and in Spectator Mode: This is likely due to server overload issues but we will closely monitor this situation. They will have to sit out this first clan war, but we believe the issue will correct itself in the next war. Please keep us posted as we are closely monitoring this one.
6. Clan Chat Lag: Related to server overload. Should work fine now.
7. Donation Issues: Also related to server overload.
8. Completed CC6 appearing as CC5 in War Base: Also related to server overload, but we are monitoring closely.
9. War Log Button Partially Covers Clan Description Text on iPhone Fixed for the next update
10. Spell Factory Shows too many spells: Example: http://m.imgur.com/LriKAEM - Fortunately this is just a display issue. It counts the troops donate to war base as the amount of spells in the factory in the war base. Funky. Fixed for the next update.

April 9

Note: DO NOT CANCEL MATCHMAKING!!! Matchmaking can take up to 60 minutes. By cancelling matchmaking you will go to the back of the queue, and finding an opponent will take even longer.

Keep in mind that you can leave the matchmaking screen, and even log out of the game, while your match is found. You do not need to remain on the matchmaking screen in order to get matched up with another clan.

Known Issues Being Looked Into(No need to post these again)

• Clan Chat Lag - due to matchmaking server load
• "No Opponent" Clan Wars - due to matchmaking server load
• Failed Search Message - not sure

Something wrong with your Clan Wars, Chief?

Here's the place to post those issues you come across. It's always super helpful to get your feedback... we test a ton, but no telling how things will work until they are in the wild! We'll update this thread as your posts roll in!

Do you have feedback/suggestions for Clan Wars? Start here: Clan Wars Feedback

Do you have a question about how Clan Wars works? Go here to get for help: Clan Wars FAQs

My entire clan cant attack its says prep day 0 secs remaining