Lost all gems, village layout mess up, I whink my ID was ♥♥♥♥ED !

[tjienan]

I open my coc a few hours ago, and found my village was in EDIT MODE and all mess up, lost all of my gems !
Lost all ready battle troops, having 4 flags that I never bought before, my gold and elixir seem increase.
When I tried to set back my village layout, several time my game disconnected because other device trying to LOG IN !

I never share my game center ID, and I bring my ipad all day with me.
I am pretty sure mine was h'acked ! and wondering how come this happen ???

[shivampaw]

Hi,

99.9% of the time you have not been ♥♥♥♥ed.

A) a family member plays on the iOS device without you knowing it
B) you gave your gamecenter password to a friend who used it to load your game
C) you gave your gamecenter password to one of those 3rd party gem sites
D) you logged onto a friends iOS device to play at one point, thinking logging out of gamecenter or deleting the app will prevent them from playing it (it doesn't)
E) you sold/traded/gave away an iOS device you had once played the game on without doing a factory reset and they still have access to your CoC village.

I know you said that you haven't done any of those but think again and carefully - surely one of those have occurred.


Shiv

[tjienan]

Hi,

99.9% of the time you have not been ♥♥♥♥ed.

A) a family member plays on the iOS device without you knowing it
B) you gave your gamecenter password to a friend who used it to load your game
C) you gave your gamecenter password to one of those 3rd party gem sites
D) you logged onto a friends iOS device to play at one point, thinking logging out of gamecenter or deleting the app will prevent them from playing it (it doesn't)
E) you sold/traded/gave away an iOS device you had once played the game on without doing a factory reset and they still have access to your CoC village.

I know you said that you haven't done any of those but think again and carefully - surely one of those have occurred.


Shiv

thank you for your response
but :
A) No one in my family playing this game, only me and I never share any information of it
B) I never share gamecenter username and password to anyone family, friends, or others. Never. It's only me have it.
C) Definitely never did this, I don't even know what gems sites.
D) I log the game in my ipad, iphone, my own android phone. Never happen log into others device.
E) I have not selling of my devices in the past few years, and I played coc less than a year.

I really don't know how my account being h'acked, wake up this morning the h'acker still log into my account and ruin my village. Until now !
My layout being edited again, my resource used for anything useless. I can not stop it

[richy1653]

Same thing has happened to me. I have not given out any Gamecentre info and only use my phone, which is password protected. Someone has been buying shields for my village, and has used up 600 gems doing so.

[tjienan]

the h'acker still haunting and torture my village even I changed my game center and google+ password
already sent email to supercell 5 days ago and no reply at all

admin, could you please help me ?

[shivampaw]

the h'acker still haunting and torture my village even I changed my game center and google+ password
already sent email to supercell 5 days ago and no reply at all

admin, could you please help me ?

Hi,

When someone gets access to your village the info is stored on your device. I don't believe Support can do anything about this...

[kittehhoard]

change your gc password, then log into clash, and that should stop that. As for the gems, complain enough and you'll get beat to death with the banhammer, you'll get your way, or nothing will be done. You can contact support to see how your gems were spent

[tjienan]

change your gc password, then log into clash, and that should stop that. As for the gems, complain enough and you'll get beat to death with the banhammer, you'll get your way, or nothing will be done. You can contact support to see how your gems were spent

already change my GC password but still the h'acker enter my village
do you mean log into clash I have to reinstall it ?

I am planning regain my gems back, I know that it would be some kind of impossible thing
but I am very tired I have edit village layout everyday because the h'acker messing up my village everyday

[shivampaw]

change your gc password, then log into clash, and that should stop that. As for the gems, complain enough and you'll get beat to death with the banhammer, you'll get your way, or nothing will be done. You can contact support to see how your gems were spent

already change my GC password but still the h'acker enter my village
do you mean log into clash I have to reinstall it ?

I am planning regain my gems back, I know that it would be some kind of impossible thing
but I am very tired I have edit village layout everyday because the h'acker messing up my village everyday

Like I said if you don't know who is on your village and it is on their device your village is now stored on their device which means you cannot do anything. Unfortunately for you to be able to save your village you have to find the person. Changing you GC password won't do anything because once they access the village is is stored on their device.

You desperately need to find who is on your village.

[tjienan]

Like I said if you don't know who is on your village and it is on their device your village is now stored on their device which means you cannot do anything. Unfortunately for you to be able to save your village you have to find the person. Changing you GC password won't do anything because once they access the village is is stored on their device.

You desperately need to find who is on your village.

thanks shivampaw ! clearly understand your explanation
but how can I find the h'acker ?
do you think support can search on ? because now I only left the coc in my ipad, already delete on other device