Well played superSELL

[Bfoz]

I love how there is a group of formers that think they know everything about everything, just cool down if u don't like what they are doing with the game then don't play it's simpler don't have to play and u don't have to pay it is your option to play their product or pay for their product it is your choice and i know i might not make sense but guess what i do that sometimes (yes I'm not perfect at everything like some of u are apparently

[rc88]

all i got to say is "no gem box waaaaaa waaaaaaaaaaaa!"

[SuperSteve[Supercell]]

Steve, thanks for your input, I think all reasonable people realized this is just the result of an unexpected bug.

Two questions:
1. Anything you can share on an ETA for it being fixed?
2. I was lucky and had one spawn in my base and have kept it, will it be permanently bugged to give 0 gems or should I wait for the fix to be released before I harvest it?

TIA
Matt

I don't have an ETA yet unfortunately. It looks like it's something we cannot maintenance but we are still looking into the issue. It may require an update to fix, in which case we'll be waiting until the next one is ready to go.

We'll definitely keep you posted.

I would keep it for now. It's a rare item so wear it as a badge of specialness =)

[Chuckwagon12]

I don't have an ETA yet unfortunately. It looks like it's something we cannot maintenance but we are still looking into the issue. It may require an update to fix, in which case we'll be waiting until the next one is ready to go.

We'll definitely keep you posted.

I would keep it for now. It's a rare item so wear it as a badge of specialness =)

Does a functional gem box always give 20 gems?

[Kirky]

Its actually not,google it...I think its called slice and share?Something like that anyway

I was not being serious. The child would have to have been smaller than a new born baby

[PhilBanana]

Giving away more gems is SCs solution to the loot problem.


If you think the gem box and this bug is a cheap marketing trick or some other kind of con, then i'm afraid you are a bit simple.

[rjdofu]

Giving away more gems is SCs solution to the loot problem.

How?
10char

[Solarous]

I'm still waiting for my swiss cheese and enormous snickers bar.. :3

[PhilBanana]

1.Loot decreases. People complain.
2.SC look at their data and see that total available loot increases when cheap boosts are available.
3.SC introduce a 1 gem boost over xmas. They stagger this so that they can collect data on barracks/spell factory boosts, before adding collectors in so they can see they impact of those separately.
4.Their data confirms that available loot had a big increase when more people used boosts.
5.They adjust down the cost of barracks/spell boosts to make them more attractive.
6.They release more free gems through this update.
7.The majority of these free gems will be pumped into boosts rather than upgrades, thereby increasing the loot availability.


By giving more gems away they have reduced the relative costs of boosts compared to pre-update. This will encourage people to use them. It's simple quantitative easing that the US and UK have been doing in the real world for the last six years.


Over the next few weeks i think we'll see a general improvement in loot.


Now you will ask why they didn't just reduce the price of boosts even further instead?
Well the answer to this is that if they did, they would lose a large element of control. This route however means they can simply adjust their algorithms to dictate how many gems the average person gets - and they can do all that server side without anyone knowing.
Now if they want to increase boost usage further, they can simply increase the spawn rate of gem boxes and they'll know what %age of those gems will go into boosts.
Similarly, if they see too much loot in circulation, they can drop the spawn rate and the knock on effect will help to reduce loot.
Makes complete sense.

[hjennings69]

To those saying 'what do you think you are entitled to its a free game stop complaining'

Actually, we are entitled to this gem box, and have the right to complain. You guys do realise this was one of the 5 major sneak peeks of this update right? therefore it was a pretty big thing many were very excited about. I think people are entitled to have a moan if they were not given what they expected.

Supercell advertised something that they haven't actually put in the game because it is *faulty*. I dont even understand how this problem can be going on for so long either.... Its so simple to fix....

Clan wars was heavily expected, this was very anticipated.. neither implemented. Complain? Yep