Results 1 to 4 of 4

Thread: Cannot access some of the prizes in the valley shop

  1. #1

    Cannot access some of the prizes in the valley shop

    Hi,

    I cant seem to access some of the prizes in the valley shop as they are greyed out. In particular puzzles pieces which would allow me to finish getting my last gorilla, I have enough tokens to buy so why cant I do so?


    Many thanks

  2. #2
    AdvoCat Extraordinaire meonhoc's Avatar
    Join Date
    Jun 2013
    Location
    And it's tellin' me that things are not the same
    Posts
    5,549
    Claim your derby rewards, then restart the game and try again.

    A proven method as reported here: https://forum.supercell.com/showthre...y-reward-issue
    Last edited by meonhoc; 4 Weeks Ago at 06:55 PM.
    Welcome to Community Forum - How to - Search & Save Threads /PM / VM

    My Guides (Valley/Derby): V Map - V rules - V Chicken - V Fuel station - V Lucky bonus | D points - Bunny D - Mystery D - Bingo D

    #AdvoCat :: Hay Day Lv 155♩♬ :: Defenseless TH10 :: Rushed TH13 ::

  3. #3
    Senior Member
    Join Date
    Jun 2015
    Posts
    206
    Not sure why yo state claim derby rewards when this is stated to be about the valley.

    I have the same issue with the valley and a permit. I still need 13 for the last spot and it is grayed out.

    I sent a support request. Will see what happens.

  4. #4
    Senior Member
    Join Date
    Jun 2015
    Posts
    206
    FYI sent message to support who deducted the tokens and sent good old Alfred with the permit for me.

    I recommend you do the same for anything you cannot select like the puzzle piece. Just note that they will want to know exactly the item(s) you want, will request a screenshot and then take care of it in the same manner.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •