Connectivity dropping

[Kyrriam]

Hello all please help

Playing on FIRE HD8, its all i use the tablet for and I know its a budget tablet, but I will often have connectivity drops and game will not refresh. If I am selling on my stall and someone buys it will take a long time to refresh and often when I am moving from town area or fishing spot it will get stuck on loading screen. I have reset router, tablet, reinstalled app, cleared cache etc etc etc.

Any advise ? would port forwarding from BT hub2 help and if so does anyone know the rules

I really dont know where else to go with this and its very frustrating.

Many thanks for your time

[Tahoe]

Hello all please help

Playing on FIRE HD8, its all i use the tablet for and I know its a budget tablet, but I will often have connectivity drops and game will not refresh. If I am selling on my stall and someone buys it will take a long time to refresh and often when I am moving from town area or fishing spot it will get stuck on loading screen. I have reset router, tablet, reinstalled app, cleared cache etc etc etc.

Any advise ? would port forwarding from BT hub2 help and if so does anyone know the rules

I really dont know where else to go with this and its very frustrating.

Many thanks for your time

I'm not sure about your other issues, but there has been an issue with the game reconnecting at random times. Supercell is already aware of this and has been trying to find the exact cause.