Good evening, the reason why I contact you is because I have been unfairly banned for 31 days for the reason of supposed implantation of identity, which is totally false, and the first thing that I can deny this is because first, why would I want someone a village that is of a much lower level than you already have in your account? Second, as I told you well, I wanted to recover an account that I lost approximately 3 years ago, so I believe that we are all human beings and I may have made a mistake in some information since things are forgotten over time, I think you are right in great number of questions they asked me, the account if or if they assured you that it is mine and that at no time I supplant the identity of anyone, the truth is I do not know why they vetoed me if I think it is clear that according to the data I gave them it should see clearly that I am telling the truth ..., I barely returned to the game 2 days ago and I had not played for 2 years and since I had several abandoned accounts I wanted to simply recover them, believe me, at no time would it occur to me to do that type of action in addition to which are a crime, greetings. a hug, Daniel 😔
Temp bans are temporary. 31 days will pass and the account unlocks.
I would recommend just riding it out. If you push the ban, it could make things worse.
There is no Supercell Support here, only game users who will not be able to assist.
Be thankful that it was only 31 days and not permanent.
How would support know the difference between you giving wrong answers and anyone else giving wrong answers trying to recover your account? They can say it is their account just as easy as you can, there is no way of knowing who is lying and who is telling the truth.
Your mistake was guessing the answers you didn't know instead of saying you don't remember.