Last edited by Luicetarro; January 19th, 2021 at 10:56 PM.
I totally agree with this, it's hard to remember those kinds of things to be able to prove your ownership, I have also seen somewhere where they ask for the account level, jeez man, yes there is a clash of stats but seriously, that blue thing does nothing but to hang there on the top left of the screen for nothing (as I'm typing this right now I honestly have no idea the level of my village/account/profile). And I'm about to ask the support (having second thoughts now) after reading this thread about my account information, but I do share the frustration as I may not be able to answer these hilarious questions
Another thing is the receipt, first purchase? jeez man, I'm using 1 email account for my visa card on all my CoC account purchases, I have no idea which is which (its 1 to many, so I have a bunch of receipt from different purchases from different villages),what if I show a wrong receipt recovering/asking for information for a specific account? the receipt doesn't even show the player tag where the purchase has been done into, will they accept all the receipt and check each one of them?, I don't feel comfortable asking any account related things from support as of now because of these stuffs, what if I answered it wrong?
The only viable things for verification I've seen so far that I agree are 2FA and creating your own security question/answer for recovering and asking for your account information.
Village level, first purchase receipt, account creation date, seriously?
Last edited by maximooze007; January 20th, 2021 at 02:23 AM.
Fun fact: apparently ‘last magic item used’ and ‘last building upgraded’ are also questions used during account recovery - even after the person trying to recover the account has mentioned that it has been 2 YEARS since he/she accessed the account. Like, how the heck is anyone supposed to know that?
Seriously? why not also ask the last obstacle you removed, and ask whether there was a snow on top of it? I won't be surprised if they ask how many grasses are currently spawned on your builder base or when was the last time you get a 3 star using a level 4 barbarian?
Good thing Gmail never asked for the 5,425th letter that you typed on an email that has been successfully sent in a 2nd quarter of the year for authentication inquiries.
No wonder why this thread has spawned.
Last edited by maximooze007; January 20th, 2021 at 02:40 AM.
Acc recovery ask a lot of different questions I’m guessing it depends who the service agent actually is. I’ve recovered multiple accounts for various reasons (lost email access damaged devices etc ) most recently I recovered a max 13 and the questions were as I would expect for recovery of such an account creation date (month/year) xp level, account name and tag, clan which the account is in and the first ever purchase receipt all of which I was easily able to provide. But when I recovered a th8 off a max 13 🤦🏻♥♂️ I had no such info and just told them to check the IP address and device that the acc has been used on and it will match the th13 which I contacted them off and this seemed to suffice for the lower th. Whether or not they actually did or just figured it’s only a th8 🤷♥♂️ I think most get banned due to not knowing the particulars of their account, can’t blame supercell for banning for phishing if you don’t know when and where you made the account 😂
I have quite a few accounts by now, even a few minis without their own Google or Apple account (due to SCID). The receipt for the first purchase on the first account is easily doable for me, just like the start date, but for the other accounts? When buying several gold passes, should I keep a list of which time the purchase was made for which account? SC doesn't, Google doesn't (in the information I get myself when purchasing)....
And as for creation: I might very well have made one or a few accounts when I was at a relative's house when we were doing CoC stuff with my relatives who have accounts too... and no, I wouldn't remember that 5 years and 20+ accounts later. So then I should be banned if anything goes wrong with an account, or - as the origin of this thread states - if my account falls into the wrong hands and I try to give proof of ownership to get my account back ... ?
Last edited by JusMe; January 20th, 2021 at 11:34 AM.
AKA Tank Puppy
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wow? where my post?
Is it too open in explaining an error or is there an error in my post?
Last edited by Fajri; January 20th, 2021 at 01:27 PM.