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Thread: Black Screen

  1. #1
    Fresh Spawn
    Join Date
    Nov 2020
    Posts
    1

    Black Screen

    My game has been black screen since yesterday I've tried clearing data/cache/reinstalling/restarting but nothing worked

  2. #2
    Fresh Spawn
    Join Date
    Nov 2020
    Posts
    2
    Ive got the same problem on my Samsung S9 and tried the same methods to fix it

  3. #3
    Fresh Spawn
    Join Date
    Nov 2020
    Posts
    2
    Ive got it loading using cellular network but it crashes out if I connect to my wifi for some reason?

  4. #4
    Furry Bunny wotanwaton's Avatar
    Join Date
    Nov 2017
    Location
    right behind you
    Posts
    16,064
    Try some common steps like:
    - turn off/on device
    - clear cache
    - clear ram
    - turn off background apps
    - check your internet (switch between wifi/mobil)
    - check clash for update
    - check device for update
    - very last option the factory reset

  5. #5
    Fresh Spawn
    Join Date
    Jan 2016
    Posts
    2
    Warmania here, having same problem on both my Android device and iPhone ??? Have uninstalled from both and reinstalled. My android device tells me app is crashing. Select app and program goes to black screen, on my iPhone get notifications that my village is under attack. Today Friday have NOT been able to play since Tuesday. Did all common step on Android device except factory reset. Appears to be a Wifi problem, turned off Wifi and turned on Cellular game loads while in middle of game turned off cellular and Wifi ON communications fan comes on and get a Connection failure then game locks up.
    Last edited by Warmania; November 27th, 2020 at 05:09 PM.

  6. #6
    Furry Bunny wotanwaton's Avatar
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    Nov 2017
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    Quote Originally Posted by Warmania View Post
    Warmania here, having same problem on both my Android device and iPhone ???
    Wotanwaton here, please try the mentioned common steps?

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