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  Click here to go to the first staff post in this thread.   Thread: Lost connection when opening a big box

  1. #1
    Forum Champion Mikect1020's Avatar
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    Lost connection when opening a big box

    Iíve had a big box on my base that is causing me to lose connection. I open it and there are 3 purple vouchers in there but within a few seconds I get a lost connection. When my game starts up again the box is still there. This is a free box so I donít even have the option of getting rid of it. Anyone else having this happen?

  2. #2
    New Bloke/Chick Eyelashes's Avatar
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    Yes me too, crashes after opening chest on my farm, or friend's. Hope it's fixed soon.

  3. #3
    Senior Member
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    Every time I open the same red box, the app quits.

    It is like ground hog day. I open the box, get a blue voucher, then the app quits. If I don't open the box and play as usual, the app works fine.
    It is the same box that appears with the blue voucher each time I open the app.
    Does this happen to anyone else?

  4. #4
    WussyPuss's Avatar
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    I visited a friend in need and saw a big box. I tapped it and got a rose booster and then lost connection. When I reloaded, I still had the option of tapping a big box in a different location and got a different “prize”, then lost connection again. This continued another 6 times.

    while I did eventually leave the farm I was helping, I ended up with none of the big box contents.

    For the record, I was not expecting all of the prizes I tried to collect.

    i did return to my farm and had a regular mystery box. It had 5 diamonds.

    I don’t think the app is quitting. It just says “connection lost” with the option to “reload”
    Last edited by WussyPuss; August 11th, 2020 at 04:02 AM.
    Farm 144
    CoC TH12 BhB9 AQ 60 BK 60 GW 40
    established level 18 clan seeking willing warriors, donators and clan games enthusiasts

    Need a Siege Machine/Donate a Siege Machine...

  5. #5
    Same here. Bug only happens when opening the largest box. Medium and small box no disconnection issue. I have tried clicking on the big box in my farm for more than 5 times, each time I get 4 tapes and disconnect shortly after.
    Kik: atstarshollow

  6. #6
    Forum Superstar Gymgirl4a's Avatar
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    Quote Originally Posted by WussyPuss View Post
    I visited a friend in need and saw a big box. I tapped it and got a rose booster and then lost connection. When I reloaded, I still had the option of tapping a big box in a different location and got a different “prize”, then lost connection again. This continued another 6 times.

    while I did eventually leave the farm I was helping, I ended up with none of the big box contents.


    For the record, I was not expecting all of the prizes I tried to collect.

    i did return to my farm and had a regular mystery box. It had 5 diamonds.

    I don’t think the app is quitting. It just says “connection lost” with the option to “reload”
    Exactly the same here. Logged on for the first time today about 2 hours ago and noticed this.

    Farm Level 186. Town 58.😊
    Please PM for farm ID.

  7.   This is the last staff post in this thread.   #7
    Cowslips's Avatar
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    Rather than have two threads running on this topic, I'm going to close this one.

    Discussion can continue on the thread in Bugs and Problems, where Nick has posted a response:

    https://forum.supercell.com/showthre...ig-red-box-bug

    Thank you
    Last edited by Cowslips; August 11th, 2020 at 08:37 AM.

    Hay Day level 187 (main farm) - I have seven others!



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