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  Click here to go to the first staff post in this thread.   Thread: Diamond Purchase issue

  1. #1
    Fresh Spawn
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    Diamond Purchase issue

    I made a purchase today on an offer of 30% discount for 4000 diamonds. My mom accepted my request of purchase and her card is charged, BUT, i did not receive the 4000 diamonds in my hay day account. Please look into this issue and guide me what to do?

  2.   This is the last staff post in this thread.   #2
    Cowslips's Avatar
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    Quote Originally Posted by tykhan21 View Post
    I made a purchase today on an offer of 30% discount for 4000 diamonds. My mom accepted my request of purchase and her card is charged, BUT, i did not receive the 4000 diamonds in my hay day account. Please look into this issue and guide me what to do?
    Hello, and welcome to the forum.

    I'm sorry to hear of your problem, but no-one on the forum can help you with this issue, other than by giving advice; we do not have access to game files.

    You need to contact Supercell Support. You can do that in-game from the settings tab.

    I hope this helps

    Hay Day level 187 (main farm) - I have seven others!



  3. #3
    Millennial Club <<GaMe ChAnGeR>>'s Avatar
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    Quote Originally Posted by tykhan21 View Post
    I made a purchase today on an offer of 30% discount for 4000 diamonds. My mom accepted my request of purchase and her card is charged, BUT, i did not receive the 4000 diamonds in my hay day account. Please look into this issue and guide me what to do?
    Welcome to the forum.
    Only ingame support might be able to help you
    https://forum.supercell.com/showthre...of-game]Ingame

    Contact Form
    Last edited by <<GaMe ChAnGeR>>; July 8th, 2020 at 11:12 AM.

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